# Getting internal unexpected error for every prompt

**URL:** <https://forum.cursor.com/t/getting-internal-unexpected-error-for-every-prompt/165189>\
**Category:** Bug Reports\
**Created:** [July 8, 2026, 5:21pm UTC](https://forum.cursor.com/t/getting-internal-unexpected-error-for-every-prompt/165189 "2026-07-08T17:21:18Z")\
**Posts on this page:** 1\
**Showing post:** 6

<div class="post-metadata">

**Author:** ![kevinn](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/kevinn/32/101206_2.png) [@kevinn](https://forum.cursor.com/u/kevinn)\
**Post date:** [July 8, 2026, 5:40pm UTC](https://forum.cursor.com/t/getting-internal-unexpected-error-for-every-prompt/165189/6 "2026-07-08T17:40:38Z")

</div>

Hi @Paromita_Das Thank you for forum post. I looked at this request and it appears that the request never reached our servers. The `self signed certificate in certificate chain` error usually means a corporate proxy or security tool is intercepting HTTPS with a certificate Cursor does not trust.

On macOS, open **\*\*Preferences: Open User Settings (JSON)\*\*** from the Command Palette and add:

```json
"http.systemCertificates": true,

"http.experimental.systemCertificatesV2": true,

"cursor.general.disableHttp2": true

```

Fully quit and restart Cursor. Also confirm your corporate root CA is trusted in the macOS System Keychain.

If it persists, run Cursor Settings \> Network \> Run Diagnostics and ask your IT team to exclude Cursor domains from SSL inspection. See our [network configuration guide](https://cursor.com/docs/enterprise/network-configuration).

This same settings change resolved an identical issue [https://forum.cursor.com/t/164279](https://forum.cursor.com/t/164279). Let me know what Network Diagnostics reports afterward.

---

_[View the full topic](https://forum.cursor.com/t/getting-internal-unexpected-error-for-every-prompt/165189)._