Grok 4.7 not available in Cloud Chats

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

When I try to start a new cloud chat with Grok 4.7, the chat starts, then disappears, and the model selection reverts to the model I previously used.

The same behavior occurs when I try to use Grok 4.7 in an existing chat. Inference stops, and the following message appears:
The model you chose is not available
Choose a different model from the picker and try again.

This only happens with cloud chats. For local chats, I can use Grok 4.7.

Steps to Reproduce

  • Select any existing Cloud environment
  • Select Grok 4.7 / Extra High / Fast / 500k
  • Start a chat (“This is a test” would be sufficient)

Expected Behavior

  • For new chats: Disappearance of the started chat
  • For existing chats: see screenshot

Screenshots / Screen Recordings

Operating System

MacOS

Version Information

Version: 3.21.16 (Universal)
VS Code Extension API: 1.128.0
Commit: 8ae78e8eee1e63479c7e0504b664bc0a80c68000
Date: 2026-09-19T06:43:22.276Z
Layout: Agent Window
Build Type: Stable
Release Track: Default
Electron: 42.10.0
Chromium: 148.0.7778.280
Node.js: 24.18.1
V8: 14.8.178.38-electron.0
xterm.js: 6.1.0-beta.291
OS: Darwin arm64 27.0.0

For AI issues: which model did you use?

Grok 4.7 / Extra High / Fast / 500k

For AI issues: add Request ID with privacy disabled

Cannot since it disappears

Does this stop you from using Cursor

No - Cursor works, but with this issue

A post was merged into an existing topic: Grok 4.7 Not Found in Cloud Agent