Where does the bug appear (feature/product)?
Grok Bot
Describe the Bug
Grok Bot cannot reach the Agent Computer. It worked yesterday on the same Mac and network.
Today it started with “Reconnecting to your computer…”, then:
“Can’t reach your computer. Your Bots are safe — they just can’t be loaded right now.”
Recover and Reset both failed. The app is now a white window with a black dot. Settings will not open.
Environment
Grok Bot 0.30.0 (Stable)
macOS (Apple Silicon MacBook Pro)
Same network as yesterday, when it worked
Regular internet works. Grok chat/desktop is fine.
What I tried
Retry
Full quit (Command + Q) and relaunch
Activity Monitor — no leftover Grok Bot processes
Sign out and sign back in
Recover computer
Reset Grok Bot’s Computer from Settings → Updates
Update Grok Bot’s Computer — button is greyed out
Phone hotspot with VPN off — same failure as home Wi‑Fi
Reset details
Reset opened “Resetting Grok Bot’s Computer”:
Getting ready ✓
Wiping your data ✓
Creating Grok Bot’s computer ✓
Starting Grok Bot’s computer — stuck around 50%
Then: “Taking longer than expected”
Then: “Reset failed. The reset couldn’t finish. Grok Bot’s computer may be in a partial state — retry to run the reset again.”
After that, Grok Bot only shows a white screen with a black loading dot. The macOS menu does not get Settings to work.
Expected
Bots load and the shared Agent Computer reconnects. Files and logins stay.
Actual
Computer unreachable on home Wi‑Fi and hotspot. Recover/Reset fail. App is unusable.
This looks like a stuck Agent Computer on your side, not local DNS.
Steps to Reproduce
Turn it on
Expected Behavior
I can access Grok Bot
Screenshots / Screen Recordings
Operating System
MacOS
Version Information
Grok Bot 0.30.0 (Stable) — macOS desktop
Does this stop you from using Cursor
Yes - Cursor is unusable