Grok Bot — Can’t reach computer, Reset hangs loop

[Price_Ambler]

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

I have tried each step including signing out of all devices and signing in. Reset, Tried all the steps with mobile and and all bots removed. Reset loop. Tried to recover computer…

Steps to Reproduce

iOS, Mac App.
With VPN, without VPN.
On mobile network, on local WiFi.
Can’t connect on any of them.

Expected Behavior

Installed Bots and files and packages are removed.

Screenshots / Screen Recordings

Operating System

MacOS

Version Information

Grok Bot 39.0

Additional Information

Can’t use since 730am this morning and of course had issues yesterday. Love the product.

Does this stop you from using Cursor

No - Cursor works, but with this issue

[Liam_Serour]

same issue here..

[ronit_roy]

same issue here version 0.44.0

[mohitjain (Mohit)]

Hey, sorry about the trouble. This was on our side, a temporary issue with Grok Bot computers, and it’s something we’re tracking.

@ronit_roy @Liam_Serour if it’s still not loading, fully quit Grok Bot (Cmd+Q on Mac) and reopen, then sign back in and see if it reconnects to your computer. Please skip Reset/Retry/Recover, they won’t help here. If it’s still stuck after a clean restart, email [email protected] from your Grok Bot account email and we’ll look at your specific computer.