# Grok Bot computer unreachable since Oct 21 06:50 UTC, still down after Update and Reset (Ticket T-I3241) **URL:** \ **Category:** Bug Reports\ **Tags:** grok-bot\ **Created:** [October 21, 2026, 11:41am UTC](https://forum.cursor.com/t/grok-bot-computer-unreachable-since-oct-21-06-50-utc-still-down-after-update-and-reset-ticket-t-i3241/175576 "2026-10-21T11:41:04Z")\ **Posts on this page:** 1\ **Showing post:** 14
**Author:** ![Colin](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/colin/32/90452_2.png) [@Colin](https://forum.cursor.com/u/Colin)\ **Post date:** [October 24, 2026, 3:54pm UTC](https://forum.cursor.com/t/grok-bot-computer-unreachable-since-oct-21-06-50-utc-still-down-after-update-and-reset-ticket-t-i3241/175576/14 "2026-10-24T15:54:40Z")
Hey there. We were able to solve this for a user in another [thread](https://forum.cursor.com/t/grok-bot-shell-dead-since-oct-22-every-command-stalls-840s-bashrc-unreadable-profile-autostart-loop-update-reset-dont-help/175866/14), could you check the steps we took? > 1. Ask one bot to read /home/box/.profile and /home/box/.bashrc with its file tool (not Shell) and show you the last 15 lines of each. > 2. If one of them has a line that starts something in the background, have the bot copy that file to your PC with CopyFromBox. This needs Execution on Local Computer allowed in Settings \> Computer. > 3. On your computer, put a # at the start of that line and save. Keep Unix (LF) line endings: Notepad++ and VS Code show this in the status bar, and Windows (CRLF) endings will break the file. > 4. Have the bot copy the file back to the same path with CopyToBox. > 5. Click Update Bot’s Computer once. It moves to a fresh instance and keeps your files. > 6. Ask a bot to run echo ok. If reading .bashrc itself hangs, that file is probably damaged. Have the bot copy /etc/skel/.bashrc (the stock version) to your PC with CopyFromBox and then copy it back over /home/box/.bashrc with CopyToBox. We are working on a better solution that doesn’t require manual intervention. --- _[View the full topic](https://forum.cursor.com/t/grok-bot-computer-unreachable-since-oct-21-06-50-utc-still-down-after-update-and-reset-ticket-t-i3241/175576)._