Grok Bot iOS — Agent Computer never loads, "Something went wrong"; please recover on backend

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Grok Bot on iOS will not load the Agent Computer. The app opens and my account is signed in, but the computer never finishes loading — the screen ends at “Something went wrong” with a Try Again button. Try Again fails every time. No bot can be used.
Last working: 7 Sep 2026, early afternoon BST
First failure: 7 Sep 2026, afternoon BST
Still failing: 8 Sep 2026, 09:00 BST — roughly 20 hours continuous
This matches the staff-confirmed “Agent Computer stuck in an in-between state on the backend” reports (170661, 170843, 170897), where the computer could not be fixed from the client and had to be recovered server-side. Two further reports with the same symptoms were posted this morning within minutes of each other.
Please recover / rebuild the Agent Computer on the backend for this account.

Steps to Reproduce

  1. Open Grok Bot on iOS.
    2. App loads, account signed in.
    3. Agent Computer never finishes loading — “Something went wrong” appears.
    4. Tap Try Again — same result.
    5. Force-quit and reopen — same result.

Expected Behavior

The Agent Computer loads and bots respond normally.

Screenshots / Screen Recordings

Operating System

iOS

Version Information

Grok Bot for iOS — current App Store build. Device: iPhone 13 Pro. App version number not retrievable as the app fails before its settings screen loads.

For AI issues: which model did you use?

4.6

For AI issues: add Request ID with privacy disabled

Failure accursed before request sent

Does this stop you from using Cursor

Yes - Cursor is unusable

Hi @B_Melo!

Sorry that you’ve run into that. Can you confirm that the box has now recovered?