Hi — reporting two related Grok Bot / local-computer issues on Windows.
Duplicate machines: the same PC shows up twice under Computers — one connected, one offline/stale. Bots look “not connected” when they target the old machine id. There’s no clear remove/disconnect for the offline duplicate.
Confusing “not connected”: hard to tell whether the problem is the user’s local PC link vs the bot’s own cloud computer.
Reset/recovery fails: I tried all available methods to reset/recover Grok Bot’s computer (in-app update/reset paths) and keep getting a failed message. Recovery never completes.
Please add a clear way to remove stale machine registrations, clarify connection status (local vs bot computer), and fix Grok Bot computer reset/recovery failures.
For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)
For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…
Additional Information
Add any other context about the problem here.
Does this stop you from using Cursor?
Yes - Cursor is unusable
Sometimes - I can sometimes use Cursor
No - Cursor works, but with this issue
The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!