Grok Bot repeatedly disconnects and gets stuck on “Reconnecting” during active sessions

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1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Grok Bot repeatedly loses connection during active sessions on Windows. It suddenly switches to “Reconnecting” and displays:

“Showing saved messages”
“This conversation may be out of date and will refresh when the connection returns.”

This happens frequently while I am actively using Grok Bot, not just when initially starting a session. Reconnecting can take a significant amount of time, and retrying does not always resolve it immediately.

Steps to Reproduce

Open Grok Bot on Windows.
Start or continue a conversation/session.
Use Grok Bot normally for an extended session.
During the session, Grok Bot will sometimes suddenly lose its connection.
The app displays “Reconnecting” and “Showing saved messages.”
Wait for the connection to return or attempt to retry/reconnect.
In some cases, reconnection takes a long time.

Expected Behavior

Grok Bot should maintain a stable connection throughout an active session without unexpectedly disconnecting or getting stuck in the “Reconnecting” state.

Screenshots / Screen Recordings

Screenshot 2026-09-13 131001.png
Screenshot 2026-09-13 131001.png531×195 10.6 KB
Screenshot 2026-09-13 130446.png
Screenshot 2026-09-13 130446.png1040×164 11 KB

Operating System

Windows 10/11

Version Information

0.47.0

Does this stop you from using Cursor

No - Cursor works, but with this issue

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
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  1. …
  2. …
  3. …

Expected Behavior
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Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
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Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
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Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

6

Hey @TURTLE1, thanks for the report, and sorry for the trouble.

Yyour Agent Computer itself is healthy on our side and your bots are safe. What is failing is the lookup your PC does to find the computer’s address. From what we can see, the DNS on your network (Reliance Jio) is timing out or returning “not found” for that address most of the time, which is exactly when the app shows “Reconnecting” and “Showing saved messages”. The lookup happens on your network, so Retry, Recover and Reset do not fix it.

Please try these steps:

  1. Fully quit Grok Bot (right-click the tray icon and choose Quit).
  2. Open Windows Settings, then Network and internet.
  3. Click your active connection (Wi-Fi or Ethernet), then click Edit next to “DNS server assignment”.
  4. Choose Manual, turn on IPv4, enter 1.1.1.1 as Preferred DNS and 8.8.8.8 as Alternate DNS, and click Save.
  5. Open Grok Bot again and use it for 15 to 20 minutes.
8

Thank You

Running this command fixed it

Set-DnsClientServerAddress -InterfaceAlias "Wi-Fi" -ServerAddresses 1.1.1.1,1.0.0.1
Clear-DnsClientCache