Grok Bot shows white screen upon opening, and is unusable

Support Bug Reports
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1

Describe the Bug

Hey folks,

I’m giving Grok Bot a try on desktop, however on first install and upon opening the app, all I see is a blank screen.

My version is 0.28.0. I am using a Mac.

Steps to Reproduce

I downloaded Grok Bot 0.28.0 for Mac, installed, and attempted to run. The first thing I see is a white screen.

Operating System

MacOS

Version Information

Version: 0.28.0
Release Track: stable
OS: darwin

Does this stop you from using Cursor

No - Cursor works, but with this issue

5

Hey, thanks for the report. This is an issue we’re tracking where the app opens to a blank white window on a fresh install. A couple steps to try:

  1. Fully quit Grok Bot with Cmd+Q. In Finder press Cmd+Shift+G, go to ~/Library/Application Support, and rename the Grok Bot folder to Grok Bot.bak. Then launch the app again. Reinstalling doesn’t clear this folder, so a reinstall won’t fix it on its own.
  2. If the window is still white, download a fresh copy of the latest version from the website and try again.

If that doesn’t help, please send:

  • your macOS version
  • whether you’re on Apple Silicon or Intel
  • whether the window stays completely white even after 1 to 2 minutes

That’ll help narrow down the cause. Let me know how it goes.

7

Step 1 did the trick. Thank you Dean! Excited to start building my Grok Bot team. :slight_smile: