Grok Bot Windows: one chat can send but replies never render in main pane (sidebar preview OK; mobile OK)

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

On one long agent conversation only:

  • I can send messages from the PC chat input.
  • Agent replies do NOT appear in the main conversation pane.
  • The left sidebar preview DOES show the latest agent reply snippet.
  • Mobile shows the full thread.
  • Other agent chats on the same PC work.

Support ticket: T-F50170. Still broken after full quit + updates.

Also posted publicly: Aloysius on X: "Grok Bot Windows bug: one long chat — PC can send, but replies don’t show in main pane (sidebar preview updates). Mobile OK; other chats OK. Ticket T-F50170 still open. Any fix? @cursor_ai @xai @grok" / X

Steps to Reproduce

  1. Open Grok Bot on Windows.
  2. Open the affected long agent chat.
  3. Send a short message from PC.
  4. Outgoing visible; reply missing in main pane; sidebar preview updates.
  5. Same chat on mobile shows full thread.

Expected Behavior

Replies render in the main pane on PC.

Operating System

Windows 10/11

Version Information

Grok Bot desktop for Windows; still broken after full quit and updates (exact version unknown).

Additional Information

Actual Behavior

Main pane does not render replies for this one chat.

Does this stop you from using Cursor?

No - Cursor works; this Grok Bot PC chat UI is broken for reading replies.

Additional

Please correlate with T-F50170.

Does this stop you from using Cursor

No - Cursor works, but with this issue

7

Hey, thanks for the detailed report. What you’re describing matches a known issue we’re tracking.

Quick summary of what’s happening: in a chat where the bot recently asked for a key or password (secret card), the Windows desktop app stops showing new replies in the main panel. Your messages still reach the bot, and the sidebar preview and mobile app show everything normally. Your computer and the bot are fine, so you don’t need to Reset or Recover, reinstall the app, or clear data. It won’t change anything here.

A fix is already rolling out automatically on our side. You don’t need to update the app. Once your computer picks it up, within 24 hours max, this chat will load normally again on Windows, including the replies that aren’t visible right now.

For now, the chat is fully readable on mobile, and other chats on PC should keep working.

If replies still don’t show up on Windows after 24 hours, reply here and include the time you tried, and we’ll take another look.