# Grok Bot Windows — window freezes (goes black, "Not responding") when opening any chat with images; mobile works **URL:** \ **Category:** Bug Reports\ **Tags:** windows, crashes, grok-bot\ **Created:** [October 31, 2026, 9:33pm UTC](https://forum.cursor.com/t/grok-bot-windows-window-freezes-goes-black-not-responding-when-opening-any-chat-with-images-mobile-works/176902 "2026-10-31T21:33:28Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Veronika](https://avatars.discourse-cdn.com/v4/letter/v/839c29/32.png) [@Veronika](https://forum.cursor.com/u/Veronika)\ **Post date:** [October 31, 2026, 9:33pm UTC](https://forum.cursor.com/t/grok-bot-windows-window-freezes-goes-black-not-responding-when-opening-any-chat-with-images-mobile-works/176902/1 "2026-10-31T21:33:28Z")
### Where does the bug appear (feature/product)? Grok Bot ### Describe the Bug The app starts normally: for 2–3 seconds the full UI is visible (bot list, chat loading, “Computer is sleeping” panel). As soon as a chat that contains images starts rendering, the window turns black and stops responding. It never recovers — only killing the process helps. Chats without images open fine. The same account and the same chats work normally on my phone. ### Steps to Reproduce 1. Launch Grok Bot on Windows. 2. Open (or have last-opened) any bot chat that contains images. 3. Within a few seconds the window goes black / “Not responding”. ### Expected Behavior Chats with images should render normally, as on mobile. ### Operating System Windows 10/11 ### Version Information 0.78.1 ### For AI issues: which model did you use? What I already tried - Launched with --disable-gpu — no change - Cleared local data (renamed %APPDATA%\Grok Bot) and signed in again — no change - Deleted the bot whose chat triggered it first — now any other chat with images freezes the same way - VPN on/off — no change - Windows Event Viewer has no crash/hang entries for Grok Bot - ~/.grokbot/local-exec-daemon.log shows normal connections (connected in ~200–700 ms, no errors today) ### Additional Information Report file with logs attached. The local computer and the hosted computer connect fine; the problem seems to be only in rendering images in the desktop window. ### Does this stop you from using Cursor Sometimes - I can sometimes use Cursor ---
**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\ **Post date:** [October 31, 2026, 9:33pm UTC](https://forum.cursor.com/t/grok-bot-windows-window-freezes-goes-black-not-responding-when-opening-any-chat-with-images-mobile-works/176902/2 "2026-10-31T21:33:38Z")
Hi there! We detected that this may be a bug report, so we’ve moved your post to the **Bug Reports** category. To help us investigate and fix this faster, could you edit your original post to include the details from the template below? > **Bug Report Template - Click to expand** > > **Where does the bug appear (feature/product)?** > > - Editor, Tab & Chat (autocomplete, Composer, in-editor agent) > - Terminal & commands > - Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock) > - MCP & tools > - Cloud Agents & Automations ([cursor.com/agents](http://cursor.com/agents), scheduled/event) > - BugBot & Code Review > - Cursor CLI > - Cursor Mobile > - Remote (SSH / Dev Containers / WSL) > - Account, billing & login > - Something else… > > * * * > > **Describe the Bug** > A clear and concise description of what the bug is. > > * * * > > **Steps to Reproduce** > How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them! > > 1. … > 2. … > 3. … > > * * * > > **Expected Behavior** > What is meant to happen here that isn’t working correctly? > > * * * > > **Screenshots / Screen Recordings** > If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov) > > * * * > > **Operating System** > > - Windows 10/11 > - MacOS > - Linux > > * * * > > **Version Information** > > - For Cursor IDE: Menu → About Cursor → Copy > - For Cursor CLI: Run `agent about` in your terminal > > ```auto > IDE: > Version: 2.xx.x > VSCode Version: 1.105.1 > Commit: ...... > > CLI: > CLI Version 2026.01.17-d239e66 > > ``` > > * * * > > **For AI issues: which model did you use?** > Model name (e.g., Sonnet 4, Tab…) > > * * * > > **For AI issues: add Request ID with privacy disabled** > Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1 > For Background Agent issues, also post the ID: bc-… > > * * * > > **Additional Information** > Add any other context about the problem here. > > * * * > > **Does this stop you from using Cursor?** > > - Yes - Cursor is unusable > - Sometimes - I can sometimes use Cursor > - No - Cursor works, but with this issue The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks! ---
**Author:** ![globe\_Show](https://avatars.discourse-cdn.com/v4/letter/g/edb3f5/32.png) [@globe\_Show](https://forum.cursor.com/u/globe_Show)\ **Post date:** [November 2, 2026, 8:15am UTC](https://forum.cursor.com/t/grok-bot-windows-window-freezes-goes-black-not-responding-when-opening-any-chat-with-images-mobile-works/176902/5 "2026-11-02T08:15:11Z")
the same problem!! 0.78.1 ---
**Author:** ![mohitjain](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/mohitjain/32/100229_2.png) [@mohitjain](https://forum.cursor.com/u/mohitjain)\ **Post date:** [November 2, 2026, 11:30am UTC](https://forum.cursor.com/t/grok-bot-windows-window-freezes-goes-black-not-responding-when-opening-any-chat-with-images-mobile-works/176902/7 "2026-11-02T11:30:00Z")
Hey @Veronika! This one’s on our side, not your setup, which is why clearing data, disabling the GPU, and the VPN toggle didn’t change anything, and why mobile is fine. A fix just went out in 0.78.3 (released today). Grab the latest Windows build from ! [https://x.ai/bot](https://x.ai/bot) and image chats should render normally again. If it still freezes after updating, reply here and I’ll take another look. @globe_Show, same fix applies to you. ---
**Author:** ![jian\_Xiao1](https://avatars.discourse-cdn.com/v4/letter/j/9d8465/32.png) [@jian\_Xiao1](https://forum.cursor.com/u/jian_Xiao1)\ **Post date:** [November 4, 2026, 1:31pm UTC](https://forum.cursor.com/t/grok-bot-windows-window-freezes-goes-black-not-responding-when-opening-any-chat-with-images-mobile-works/176902/8 "2026-11-04T13:31:29Z")
Hi @mohitjain, I’m still experiencing the exact same issue on **Grok Bot for Windows v0.78.4** , running on **Windows 11 Pro**. **Steps to reproduce:** 1. Launch Grok Bot on Windows. 2. If the conversation automatically loaded at startup contains images generated by Grok, the application immediately freezes and becomes unresponsive. 3. The issue occurs consistently when opening conversations containing Grok-generated images. **Troubleshooting I’ve already tried:** - Restarting my computer — no improvement. - Uninstalling and reinstalling Grok Bot — no improvement. - Updating to v0.78.4 — the issue still persists. **Additional information:** - OS: Windows 11 Pro - Grok Bot version: 0.78.4 - Android app: The exact same conversations work perfectly without freezing. - The issue remains reproducible despite the fix reported for v0.78.3. This appears to be a Windows-specific issue related to loading or rendering Grok-generated images, particularly when restoring conversations at startup. Could you please investigate this further? Is there a known workaround or a way to collect diagnostic logs to help identify the cause? Thank you! ---
**Author:** ![Colin](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/colin/32/90452_2.png) [@Colin](https://forum.cursor.com/u/Colin)\ **Post date:** [November 4, 2026, 5:52pm UTC](https://forum.cursor.com/t/grok-bot-windows-window-freezes-goes-black-not-responding-when-opening-any-chat-with-images-mobile-works/176902/12 "2026-11-04T17:52:41Z")
Hi @jian_Xiao1, you’re right: the fix for this freeze didn’t make it into 0.78.3, and it isn’t in 0.78.4 or 0.78.5 either. The cause is identified and the fix is done, it just hasn’t reached the stable Windows release yet.