Hi there!
We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.
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Where does the bug appear (feature/product)?
Describe the Bug
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Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!
Expected Behavior
What is meant to happen here that isn’t working correctly?
Screenshots / Screen Recordings
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Operating System
Version Information
agent about in your terminalIDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......
CLI:
CLI Version 2026.01.17-d239e66
For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)
For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…
Additional Information
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Does this stop you from using Cursor?
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Grok Bot
Grok Bot unavailable; stuck up “Updating Grok Bot’s Computer” dialog on Transferring your data phase at 43%. Been stuck here most of the day, unable to use anything while the update is running.
Steps to Reproduce
Bug is prominent, prevents usage and is persistent on all opens and restarts.
Screenshots / Screen Recordings
Operating System
Grok Bot
Different class of issue than the past 5 days, but my bots are now not responding again all the same as some computer update on the bots end has rendered them completely useless for several hours as the update seems stuck, exiting does nothing, resetting is impossible, not sure what to do.
Try talking
talk back, update finishes
Windows 10/11
newest version
No - Cursor works, but with this issue
I tried a Reset of my Grok Bot Computer and it’s been 2-3 hours now it’s stuck at Transferring your data.
Tbh I only had a few small CSVs so…
I tried uninstalling the app, signing out, nothing works.
Can anyone point me in the right direction if it happened to you as well?
This is quite frustrating I was in the middle of some urgent work.
I’m having the same problem, it just started updating Groks computer and it’s stuck on 43%
just after i posted this it stopped and went into recovery mode and seems to have reset and recovered
lucky you, mine didnt work with Recovery. still stuck 
Can you help me unstick my grok bot? It stopped responding to me on mobile and desktop so I tried to update computer and now it’s stuck at 43% and won’t cancel. I’d like to preserve my data if at all possible, I’ve been using it to ingest quite a bit of info for me.
Can you help me unstick my grok bot? It stopped responding to me on mobile and desktop so I tried to update computer and now it’s stuck at 43% and won’t cancel. I’d like to preserve my data if at all possible, I’ve been using it to ingest quite a bit of info for me.
Grok Bot
Grok Bot’s Computer update stuck at “Transferring your data” 43%.
Stuck more than 1 hour. Progress does not move.
No Recover button on screen.
Already did: fully Quit + reopen. Did NOT Reset.
Please recover/recreate Agent Computer on the backend.
Keep bots, chats, files, and logins.
OS: macOS 26.6.2 (25G83)
Grok Bot version:版本：0.57.1
构建时间：2026-09-18T22:09:42.898Z
发布通道：stable
操作系统：darwin
Account email: [email protected]
Grok Bot’s Computer update stuck at “Transferring your data” 43%.
Stuck more than 1 hour. Progress does not move.
No Recover button on screen.
Already did: fully Quit + reopen. Did NOT Reset.
Please recover/recreate Agent Computer on the backend.
Keep bots, chats, files, and logins.
MacOS
OS: macOS 26.6.2 (25G83)
Grok Bot version:版本：0.57.1
构建时间：2026-09-18T22:09:42.898Z
发布通道：stable
操作系统：darwin
Account email: [email protected]
Yes - Cursor is unusable
Resolved — Recover completed. Computer is connected and bots/files are fine.
Please do not reset or recreate the Agent Computer.
Thanks, this can be closed.
I’ve run into the same issue here. How did you resolve it?
Additional details for Cursor support: this is still unresolved on my account as of September 20, 2026.
Could the team check whether the cloud-computer migration is still progressing or has stalled, and advise the safest recovery path that preserves bots, files, and logins? I understand the original poster has recovered, but my computer is still stuck. I am avoiding a second Update or Reset while the current operation is running, as recommended in the recovery documentation.
How did you resolve this??
FWIW I was having this same issue. I sent a support ticket in and got a response pretty immediately that this is a known issue. Within a few min the computer went into an “update failed” state, which then allowed me to recover and now I’m back in business.
Grok Bot
Hey guys, I’ve seen this bug mentioned a few times already but don’t know how to resolve it. I got the pop up saying Updating Grok Bots Computer and it’s just stuck at 43%.
It’s just on the main screen, I can’t do anything until the update finishes.
The update is supposed to finish, but it looks like it’s just spinning the wheel at 43%
MacOS
Grok Bot Version 0.57.1
Yes - Cursor is unusable
Hi all,
Thanks for the reports. We’re aware of an issue where some Grok Bot Computers are failing to fully rehydrate during recreation. Most boxes appear to be coming up on their own eventually, so please check your Grok Bots again. In the meantime, we’re actively investigating and will share an update as soon as we have more information.
Thanks, it seems to have sorted itself out, I was able to restore and things are back to normal.
