I created an account using a free .edu email, @iunp.edu.rs
But it didn’t work as it doesn’t login. It is stuck on a loop in the login page. And I also gave my phone number to this during account creation.
Can some admin either delete the account, if I provide relevant data? Or is there any way to remove the Phone Number?
Hi Saaif, Cursor doesn’t typically collect a phone number as part of the normal login flow.
If you entered a phone number while setting up billing, it may be stored in your Stripe billing details. You can remove it by going to https://cursor.com/dashboard/billing, clicking Manage in Stripe, and updating/removing the phone number from your billing information there.
Then what is this?
I tried logging into my account using my email, but it keeps redirecting me to this page. When I try to enter my phone number, it says the number is invalid.
I understand the required E.164 phone number format, and I’m entering the number correctly, so this does not appear to be a formatting issue.
I’m not sure if Cursor allows this, but I do have multiple accounts, and one of my other accounts might already be using this phone number. However, is providing a phone number required?
I also tried signing up for a new account and still kept getting redirected to the same page. I only have one phone number, so this is becoming really frustrating.
That is definitely what is causing the issue
phone numbers are not required typically but if suspicious activity is detected then it will enforce these types of additional verifications.
