I can not Export Analytics Data

[Slin_Huang]

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

Team Plan,
Can not Export Analytics Data.

Steps to Reproduce

URL:https://cursor.com/cn/dashboard?tab=analytics&analytics=v1&perUser=true
Click “Export Raw Data” Button
reported :Failed to fetch raw data
http response body : {“error”:{“message”:“[internal] internal error”}}
http status code : 500

Expected Behavior

download csv file sucess.

Screenshots / Screen Recordings

Operating System

MacOS

Version Information

Version: 2.5.25 (system setup)
VSCode Version: 1.105.1
Commit: 7150844152b426ed50d2b68dd6b33b5c5beb73c0
Date: 2026-02-24T07:17:49.417Z
Build Type: Stable
Release Track: Default
Electron: 39.4.0
Chromium: 142.0.7444.265
Node.js: 22.22.0
V8: 14.2.231.22-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

No - Cursor works, but with this issue

[deanrie]

Hey, thanks for the report.

It looks like the issue is on the server side (500 on the get-team-raw-data endpoint), so there’s nothing you can fix on your end.

For now, could you try one thing? Can you check if you get the same error when using https://cursor.com/dashboard?tab=analytics (without the /cn/ path)? I want to rule out a possible localization-related issue.

Let me know how it goes.

[Slin_Huang]

it contains the path “cn”,

the url path is https://cursor.com/cn/dashboard?tab=analytics&user=332019407&from=2026-02-04&to=2026-03-05&analytics=v1

it will redirect a new url which aways contains “cn“ when i try to delete “cn“

so i can not visit the path you provided.

thanks

[deanrie]

Try changing the language in the page footer to English, for example from the homepage Cursor: The best way to code with AI. This should switch the URL from /cn/ to the default path and fix the export.

Please let me know if this helped.