I need some support - why can't I upgrade on my PC

Describe the Bug

On my company provided laptop, I’ve downloaded 1.3. However, on my own business PC, I cannot download 1.3 to save my life. How do I fix this? I suspect my work instance of Cursor was somehow flagged based on level of usage, which is great. But even though I’m on the same account on my own PC, I can’t get 1.3 on my own machine that has 80gb of ram and can actually support running these nifty new features? Please help.

Steps to Reproduce

I really couldn’t tell you, because I don’t know your criteria for allowing or disallowing a user from upgrading to the next version early.

Expected Behavior

I would expect that when I have the ability to upgrade on one machine, I should be able to upgrade on all machines using my same account.

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Crappy laptop:
Version: 1.3.2 (user setup)
VSCode Version: 1.99.3
Commit: 7db9f9f3f612efbde8f318c1a7951aa0926fc1d0
Date: 2025-07-24T22:25:04.483Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.22631

Proper developer PC:
Version: 1.2.4 (user setup)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T17:09:01.383Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey, is it possible that you don’t have enough permissions on this computer? Have you tried installing a different version, like the stable 1.2.4? You can download it here:

No, in fact, I have more permissions on my dev PC than I do on my provided laptop that got upgraded to 1.3 :man_shrugging:


The link you shared showed a download for 1.2, not 1.3. Is there no direct link to download 1.3?

I just tried a fresh install, but still can’t upgrade from 1.2.4

Version 1.3 is a pre-release and it’s not available to everyone. You can download version 1.2 and enable early access in the Cursor settings, then you can get this version.

That’s just it - it IS available to me, but not on the computer that can actually handle using it. The provided laptop I use for one client is where I HAVE been doing most of my work in Cursor, now I need to pivot to the powerful PC that I actually own to start work on other projects.
I’ve enabled the Early Access option on my work PC. Still ability to update yet but I’m hoping it will give me that option soon? How does it work once I’ve enabled early update access?

Hi,

Cursor has 2 Windows versions; System and User.

It’s possible you’re trying to upgrade a System version with a User verison, or vice versa.

All possible versions are available here: https://downloadcursor.app

Let me know if that works for you!

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