# I still can't use Cursor, not getting resonse to my chat in composer or normal chat. My Account settings is showing my pro account now. but it's not loading the Usage details **URL:** \ **Category:** Bug Reports\ **Created:** [November 26, 2024, 12:51pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194 "2024-11-26T12:51:06Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![jerrygill](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jerrygill/32/13221_2.png) [@jerrygill](https://forum.cursor.com/u/jerrygill)\ **Post date:** [November 26, 2024, 12:51pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/1 "2024-11-26T12:51:06Z")
![Cursor settings](https://us1.discourse-cdn.com/cursor1/original/2X/3/38c181d87b8d30516c4e0f622d32f1c318b05add.jpeg) ---
**Author:** ![seapagan](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/seapagan/32/13190_2.png) [@seapagan](https://forum.cursor.com/u/seapagan)\ **Post date:** [November 26, 2024, 12:54pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/2 "2024-11-26T12:54:06Z")
yeah seeing exactly the same. It worked for a bit after i upgraded to Pro, now stuck on ‘applying’ an edit, and as you say the Settings still not good. Seems they still have issues. Not a great start to my sub! ---
**Author:** ![rmva2](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/rmva2/32/13290_2.png) [@rmva2](https://forum.cursor.com/u/rmva2)\ **Post date:** [November 26, 2024, 12:59pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/3 "2024-11-26T12:59:28Z")
Same here. Chat keeps “Generating…” and after 5min or so comes with “Connection failed”. Also, in Settings I have the same issue (Pro subscriber). EDIT: It seems it’s working now, but pretty slow. I’ve upgraded IDE today. Version: 0.43.4 VSCode Version: 1.93.1 Commit: 48d735e3dec42accfdf71efabf00bb49e242b880 Date: 2024-11-26T00:13:53.586Z Electron: 30.5.1 Chromium: 124.0.6367.243 Node.js: 20.16.0 V8: 12.4.254.20-electron.0 OS: Windows\_NT x64 10.0.19045 ---
**Author:** ![anilaknbtech](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@anilaknbtech](https://forum.cursor.com/u/anilaknbtech)\ **Post date:** [November 26, 2024, 1:00pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/4 "2024-11-26T13:00:18Z")
Yes, it keeps indexing & then gets connection time out. ![image](https://us1.discourse-cdn.com/cursor1/original/2X/8/8ba3dea4721f0acbed6f11427f464bdde74af94c.png) ---
**Author:** ![jerrygill](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jerrygill/32/13221_2.png) [@jerrygill](https://forum.cursor.com/u/jerrygill)\ **Post date:** [November 26, 2024, 1:07pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/5 "2024-11-26T13:07:55Z")
![cursor chat settings update](https://us1.discourse-cdn.com/cursor1/original/2X/3/3c15efadd888eb4ed31c3f2783f279f5553f1a74.jpeg) Now it is showing up my usage in the settings, but it’s not accurate before the outage my usage was at around 150 for premium model. What can I say? not having a great experience. ---
**Author:** ![jerrygill](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jerrygill/32/13221_2.png) [@jerrygill](https://forum.cursor.com/u/jerrygill)\ **Post date:** [November 26, 2024, 1:09pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/6 "2024-11-26T13:09:46Z")
But the cursor ai in the code editor is still not responding. ---
**Author:** ![UntaDotMy](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/untadotmy/32/13282_2.png) [@UntaDotMy](https://forum.cursor.com/u/UntaDotMy)\ **Post date:** [November 26, 2024, 1:10pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/7 "2024-11-26T13:10:16Z")
yep , still the same here , but time to time it work ---
**Author:** ![phrackdude](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/phrackdude/32/13296_2.png) [@phrackdude](https://forum.cursor.com/u/phrackdude)\ **Post date:** [November 26, 2024, 1:10pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/8 "2024-11-26T13:10:29Z")
Can confirm, same here. ---
**Author:** ![sunilkumar945](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/sunilkumar945/32/13306_2.png) [@sunilkumar945](https://forum.cursor.com/u/sunilkumar945)\ **Post date:** [November 26, 2024, 1:24pm UTC](https://forum.cursor.com/t/i-still-cant-use-cursor-not-getting-resonse-to-my-chat-in-composer-or-normal-chat-my-account-settings-is-showing-my-pro-account-now-but-its-not-loading-the-usage-details/30194/9 "2024-11-26T13:24:57Z")
Same issue. I logged out from my editor but now i am unable to log back in as well. I did purchase the pro plan yesterday.