In praise of uptime

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I know that (from my days running a helpdesk) that customers are over 10 times as likely to complain than praise, but I wanted to praise Cursor.

I’m what you might call a “disloyal user.” I pay an annual Cursor subscription, but have flirted with Antigravity, and have Claude Code as a side chick :slight_smile:

But in the last few days, my experience, in particularly with Claude has been awful. Using so many tokens it burns through my allowance in minutes, ignoring key architectural rules, and regular display of the {“type”:“overloaded_error”,“message”:“Overloaded”} message.

Cursor, on the other hand, has remained by loyal helpmate, that’s built its place as my key tool by well over a year of experience.

Sometimes, you don’t want more features - you want the existing ones to work, and overall, I think Cursor’s doing a very good job on that front.

[And here’s hoping that this post doesn’t turn out to be ironic foreshadowing.]

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Hey, it’s really nice to read this, especially from someone with helpdesk experience who knows the stats on complaints vs praise.

Reliability is something we’re constantly working on, so it’s great to know it’s noticeable in real use.

Let’s hope the last line of the post doesn’t turn out to be prophetic. :slight_smile:

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Agree with Mark. So easy to take the rock solid uptime for granted, but really - kudos :flexed_biceps:. In the rare times it fails, it fails because of my own network. :grin:

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