Internal Error An unexpected error occurred on our servers. Please try again, or contact support if the issue persists. Copy Request (d7807142-e438-411d-bdc7-f455bb50e58b) Try again

Support Bug Reports
1

Internal Error An unexpected error occurred on our servers. Please try again, or contact support if the issue persists. Copy Request (d7807142-e438-411d-bdc7-f455bb50e58b) Try again

3

Hey, I need a bit more info to look into this:

  1. Your Cursor version: Help > About Cursor > Copy
  2. What OS are you on?
  3. What were you doing when this happened, chat, agent, or tab completion?
  4. Are you on a corporate or school network, or using a VPN?

Also, try these steps:

  1. Cursor Settings > Network > Run Diagnostics, then send me the results.
  2. Open App Settings Ctrl+, or Cmd+,, search HTTP/2, enable Disable HTTP/2, then restart Cursor.
  3. Try signing out and back in from Cursor Settings.

Let me know how it goes.

4

  1. 2.6.21

  2. win11

  3. chat

  4. no

5

Thanks for the info. Now I need you to try the steps from my previous message:

  1. Cursor Settings > Network > Run Diagnostics, then paste the results here.
  2. In App Settings Ctrl + , search for HTTP/2, enable Disable HTTP/2, restart Cursor, and try again.
  3. Sign out and sign back in from Cursor Settings.

Also, which model are you using, Auto, Claude, GPT, etc?

And can you try starting a brand new chat after doing step 2? That’ll help narrow it down.