# Issue with connecting to the model provider in agent mode

**URL:** <https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142>\
**Category:** Bug Reports\
**Created:** [October 12, 2025, 5:35pm UTC](https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142 "2025-10-12T17:35:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Mustafa\_Cikrikci](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@Mustafa\_Cikrikci](https://forum.cursor.com/u/Mustafa_Cikrikci)\
**Post date:** [October 12, 2025, 5:35pm UTC](https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142/1 "2025-10-12T17:35:01Z")

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### Where does the bug appear (feature/product)?

Cursor IDE

### Describe the Bug

receiving below error so frequently, blocks me for a few hours daily.

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.  
(Request ID: 764656ce-5e17-4ab4-91f1-0cf1f8ba2f10)

### Steps to Reproduce

running commands via agent, and agent flow is broken with “We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”

### Operating System

MacOS

### Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.7.44 (Universal)  
VSCode Version: 1.99.3  
Commit: 9d178a4■■■89981b62546448bb32920a8219a5d0  
Date: 2025-10-10T15:43:37.500Z (2 days ago)  
Electron: 34.5.8  
Chromium: 132.0.6834.210  
Node.js: 20.19.1  
V8: 13.2.152.41-electron.0  
OS: Darwin arm64 25.0.0

### For AI issues: which model did you use?

auto

### For AI issues: add Request ID with privacy disabled

(Request ID: 764656ce-5e17-4ab4-91f1-0cf1f8ba2f10)

### Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

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**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\
**Post date:** [October 12, 2025, 5:39pm UTC](https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142/2 "2025-10-12T17:39:01Z")

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Hey, this might be a temporary issue. Could you try starting a new chat and see if that resolves the problem?

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**Author:** ![Mustafa\_Cikrikci](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@Mustafa\_Cikrikci](https://forum.cursor.com/u/Mustafa_Cikrikci)\
**Post date:** [October 12, 2025, 6:29pm UTC](https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142/3 "2025-10-12T18:29:45Z")

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hello Deanrie, this is not temporary, I am experiencing it everyday, which is frustrating and impacts efficiency drastically,give I am using cursor for efficiency this is not good. I am expecting agent handle this, in my scenario I am using Auto for models, when experiencing a model connectivity issue agent can switch to another model and continue the process.  
when I start a new chat, I am losing all the context, if I resume it doesnt fix the issue, so starting new chat is not a solution.

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**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\
**Post date:** [October 12, 2025, 6:33pm UTC](https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142/4 "2025-10-12T18:33:08Z")

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Thanks for the info. We’ll check it.

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**Author:** ![Tobi\_Delbruck](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Tobi\_Delbruck](https://forum.cursor.com/u/Tobi_Delbruck)\
**Post date:** [October 13, 2025, 9:00am UTC](https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142/5 "2025-10-13T09:00:20Z")

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Same for me today, connects and then doesn’t. In agent mode, using Auto mode.

Request ID: d47c3b60-614e-49b1-9bce-b827e1301c21  
{“error”:“ERROR\_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}  
ConnectError: [unavailable] Error  
at QWl.$endAiConnectTransportReportError (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:7349:371721)  
at bMr.\_doInvokeHandler (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:489:35946)  
at bMr.\_invokeHandler (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:489:35688)  
at bMr.\_receiveRequest (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:489:34453)  
at bMr.\_receiveOneMessage (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:489:33275)  
at cEt.value (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:489:31369)  
at \_e.\_deliver (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)  
at \_e.fire (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)  
at ddt.fire (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:7334:12154)  
at MessagePort. (vscode-file://vscode-app/tmp/.mount\_Cursorzu3pbP/usr/share/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9402:18292)

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<div class="post-metadata">

**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [November 4, 2025, 9:00am UTC](https://forum.cursor.com/t/issue-with-connecting-to-the-model-provider-in-agent-mode/137142/6 "2025-11-04T09:00:58Z")

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Closed on November 4, 2025, 9:00am UTC

This topic was automatically closed 22 days after the last reply. New replies are no longer allowed.
