Issues on 16th April 2026

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I think I saw this message today at least 30 times over the day, CET.

Connection failed. Please try again, or contact support if the issue persists.

Is there any particular thing today with the IDE?

Steps to Reproduce

Ask to perform coding task over a smaller micro service in Python in Agent mode and Auto select for the model.

Version: 3.0.16 (Universal)
VSCode Version: 1.105.1
OS: Darwin arm64 25.2.0

Expected Behavior

No code edits happening after prompts, and a request might need to be repeated 3-4 times over 30-60minutes to succeed.

Operating System

MacOS

Version Information

Version: 3.1.15 (Universal)
VSCode Version: 1.105.1
Commit: 3a67af7b780e0bfc8d32aefa96b8ff1cb8817f80
Date: 2026-04-15T01:46:06.515Z
Layout: editor
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Darwin arm64 25.2.0

For AI issues: which model did you use?

Auto

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

5

Hey, this is a known intermittent issue that multiple users reported around the same time. It’s likely related to temporary capacity pressure on April 16.

A couple of things to try:

  • Run network diagnostics: Cursor Settings > Network > Run Diagnostics
  • Try disabling HTTP/2: App Settings Cmd+, > search HTTP/2 > enable Disable HTTP/2. This often helps on certain networks.
  • Try selecting a specific model instead of Auto to see if the issue still happens with particular models

Also, can you share a Request ID from one of the failed requests? You can get it from the chat context menu top right > Copy Request ID. This will help us check what’s happening on our end for your account.

Let me know how it goes.

6

Hi @deanrie thanks for the reply, …here is the result:

  • network diagnostic, all OK including HTTP/2, but disabled anyway
  • selecting a specific model instead of auto: it helped somewhat (not Claude model though, but GPT-5.4), at least the task did not fail immediately, and started to execute, did some code updates too, but stuck again and then “Agent is waiting for a command to finish” is running forever.
  • Here is an ID: `Request ID: 01935a4a-065e-4385-b1c8-70bf4e32c903`
7

Same problem beginning tomorrow

After disabling HTTP/2 the Network Diagnostics shows:

X Downloads
Failed to fetch

X CDN
Failed to fetch

Agent auto because out of api tokens. Composer 2 — the same trouble.

Provider Error. We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.

Request: f8dbd5ac-69d2-42d1-add7-664a7e2f12f8

UPD

I created a new chat and everything worked in it. Transferred the context from the previous one.

It might be a context overflow issue, but I’m not sure, because 68.9%

8

@Balazs_Kisfali:

About “Agent is waiting for a command to finish”, that’s a separate issue from connection failed. Can you confirm what command the agent was trying to run at that moment? If a terminal command got stuck, try clicking Cancel or opening a new chat.

If the connection failed issue is still happening today, let me know. On April 16 there were lots of reports about connectivity issues to providers, so it’s likely things have stabilized now.

@Alex_Parfilov:

If after disabling HTTP/2 the diagnostics show Failed to fetch for Downloads and CDN, try turning HTTP/2 back on. It looks like HTTP/2 works fine on your network, and disabling it is what breaks the connection.

Provider Error for models is most likely a temporary provider-side issue, there were a lot of reports on April 16. Can you share your Cursor version and OS? Also, does it still reproduce today?

9

I was under the impression that I have sent another reply, …never mind. …you were right, it seems I had two issues at the same time, and one shaded the other. I had some iPV6 issue, and my network settings were corrupted. I haven’t noticed until several of my apps started to fail to connect, like Signal, Chrome, beside Cursor. …yes, all Chromium, and Safari was up and running. …anyhow, after some cleanup Chrome is back, but most importantly for this forum, Cursor is also back and the agent is working as expected :slightly_smiling_face:

11

Here is about

Version: 3.1.15
VSCode Version: 1.105.1
Commit: 3a67af7b780e0bfc8d32aefa96b8ff1cb8817f80
Date: 2026-04-15T01:46:06.515Z
Layout: editor
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Darwin arm64 24.6.0 — macOS Sequoia 15.7.5