# I've got this error how to fix this

**URL:** <https://forum.cursor.com/t/ive-got-this-error-how-to-fix-this/144976>\
**Category:** Account & Billing\
**Created:** [December 2, 2025, 8:07am UTC](https://forum.cursor.com/t/ive-got-this-error-how-to-fix-this/144976 "2025-12-02T08:07:46Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sadeepa\_Gajanayaka](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@Sadeepa\_Gajanayaka](https://forum.cursor.com/u/Sadeepa_Gajanayaka)\
**Post date:** [December 2, 2025, 8:07am UTC](https://forum.cursor.com/t/ive-got-this-error-how-to-fix-this/144976/1 "2025-12-02T08:07:46Z")

</div>

### Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

### Describe the Bug

Request ID: f6631ab1-7c58-4adc-b535-2fce6acbe62d

```auto
{"error":"ERROR_CUSTOM_MESSAGE","details":{"title":"Too many free trials.","detail":"Too many free trial accounts used on this machine. Please [upgrade to pro](https://www.cursor.com/pricing). We have this limit in place to prevent abuse. Please let us know if you believe this is a mistake.","additionalInfo":{},"buttons":[],"planChoices":[]},"isExpected":true}
ConnectError: [resource_exhausted] Error
    at kZc.$endAiConnectTransportReportError (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:6330:408452)
    at HPo._doInvokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7180:11314)
    at HPo._invokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7180:11056)
    at HPo._receiveRequest (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7180:9818)
    at HPo._receiveOneMessage (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7180:8635)
    at yPt.value (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7180:6727)
    at _e._deliver (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
    at _e.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
    at Xmt.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:6315:12156)
    at MessagePort.<anonymous> (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8972:18439)

```

### Steps to Reproduce

i think this issue is happend because i switched my account to another. then this came i don’t know why

### Operating System

MacOS

### Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.26  
VSCode Version: 1.105.1  
Commit: f628a4761be40b8869ca61a6189cafd14756dff0  
Date: 2025-11-24T05:39:06.655Z (1 wk ago)  
Electron: 37.7.0  
Chromium: 138.0.7204.251  
Node.js: 22.20.0  
V8: 13.8.258.32-electron.0  
OS: Darwin arm64 24.6.0

### For AI issues: which model did you use?

claude 4.5 sonnet

### Does this stop you from using Cursor

No - Cursor works, but with this issue

---

<div class="post-metadata">

**Author:** ![jokerfool](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/jokerfool/32/34476_2.png) [@jokerfool](https://forum.cursor.com/u/jokerfool)\
**Post date:** [December 2, 2025, 9:14am UTC](https://forum.cursor.com/t/ive-got-this-error-how-to-fix-this/144976/2 "2025-12-02T09:14:12Z")

</div>

Wouldn’t say its a bug, it tells you exactly:

```auto
{"error":"ERROR_CUSTOM_MESSAGE","details":{"title":"Too many free trials.","detail":"Too many free trial accounts used on this machine. Please [upgrade to pro](https://www.cursor.com/pricing). We have this limit in place to prevent abuse. Please let us know if you believe this is a mistake.","additionalInfo":{},"buttons":[],"planChoices":[]},"isExpected":true}

```

Are you using a trial account or did you upgrade?

Email: [hi@cursor.com](mailto:hi@cursor.com)

---

<div class="post-metadata">

**Author:** ![Sadeepa\_Gajanayaka](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@Sadeepa\_Gajanayaka](https://forum.cursor.com/u/Sadeepa_Gajanayaka)\
**Post date:** [December 2, 2025, 9:46am UTC](https://forum.cursor.com/t/ive-got-this-error-how-to-fix-this/144976/3 "2025-12-02T09:46:18Z")

</div>

i’m just using a trial version just for now bro. how can i get rid of this

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<div class="post-metadata">

**Author:** ![deanrie](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/deanrie/32/1263_2.png) [@deanrie](https://forum.cursor.com/u/deanrie)\
**Post date:** [December 2, 2025, 11:43am UTC](https://forum.cursor.com/t/ive-got-this-error-how-to-fix-this/144976/4 "2025-12-02T11:43:45Z")

</div>

Hey, thanks for the report. The error means: too many trial accounts have been used on this device. The backend blocks access to AI (resource\_exhausted) and asks to get Pro - the limit is to protect against abuse. Switching accounts on the same device doesn’t lift the limit.

---

<div class="post-metadata">

**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [January 12, 2026, 12:27pm UTC](https://forum.cursor.com/t/ive-got-this-error-how-to-fix-this/144976/8 "2026-01-12T12:27:20Z")

</div>

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