Limited model list for Pro, & connection issue

Support Bug Reports
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3

Hey, thanks for the report.

Try these steps:

  1. Sign out and sign in
    Cursor Settings → Sign Out, then Sign In again. A few similar bugs after 2.4.21 were fixed this way: Persistent Connection Error

  2. Check API keys and Base URL
    Cursor Settings → Models:

  • Make sure “Override OpenAI Base URL” is turned off
  • Check if you have any third-party API keys (OpenAI, Anthropic, etc.). If you do, try removing them temporarily

  1. Network Diagnostics
    Cursor Settings → Network → Run Diagnostics. Send a screenshot of the results if the steps above don’t help

  2. If it still doesn’t work
    Try creating a new test folder with an empty project and open it in Cursor. If it works there, the issue is probably in the local cache for your project. As a workaround, you can try renaming the project folder (MyProject → MyProject_v2): Connection Error / Stalled Agent requests for hours

Let me know how it goes. I’m especially interested in the results from the first two steps.