Linux Ubuntu Cursor-agent CLI Error: Unable to reach the model provider

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor CLI

Describe the Bug

Hi I am unable to use Cusor CLI with loop command and with the model Grok 4.6 Extra High, and it said Error: Unable to reach the model provider. We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.

Steps to Reproduce

Using /loop 2m

Expected Behavior

the loop should be continue like Grok Build one, but currently all loop with all models cannot do it, it could not run more than 1 hour

Operating System

Linux

Version Information

╭────────────────────────────────────────────────────────────╮
│ │
│ About Cursor CLI │
│ │
│ CLI Version 2026.08.11-e8db854 │
│ Model Cursor Grok 4.6 Extra High │
│ OS linux (x64) │
│ Terminal tmux │
│ Shell bash │
│ Last Request ID ff6d2094-6fcc-4ab6-9dc3-97b1e1d9c4b0 │
│ User Email [email protected] │
│ │
╰────────────────────────────────────────────────────────────╯

For AI issues: which model did you use?

Grok 4.6 xhigh ( Unable to reach the model provider. We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.)
GPT 5.6 Sol Max/GPT 5.6 Terra Max (both cannot loop like Grok build one)

For AI issues: add Request ID with privacy disabled

62c3ea9f-4b7f-494a-a15e-87e8c3d70a86

Does this stop you from using Cursor

Yes - Cursor is unusable

6

Hey there!

This is a temporary capacity issue with the provider serving Grok 4.6 Extra High (it’s hit a few other models too, which is why GPT was affected). It’s not on your end or specific to /loop - when a run catches one of these “overloaded” errors mid-session it ends, so long loops cut out early on any model.

It’s an issue we’re tracking and the team is actively working on the capacity side. Once it clears, retrying /loop should work normally - if it still stops early after that, reply here and we’ll dig into the loop side.

7

Hi Mohit, it is still didn’t work in Cursor GUI one in Linux. Yesterday I need to fire twice, the first session ran around 1 hour, and the second session ran longer around 4-5h. But today it only ran under 30 mins with first fire loop command. Could you help me have a look?