Login Doesn't Process - After Student Get Verified

Bug Reports
1

System: Windows 10
Cursor Info; Version: 0.49.6 (user setup)
VSCode Version: 1.96.2
Commit: 0781e811de386a0c5bcb07ceb259df8ff8246a50
Date: 2025-04-25T04:49:20.797Z
Electron: 34.3.4
Chromium: 132.0.6834.210
Node.js: 20.18.3
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.19045
Issue:

Dear Cursor Team, I would like to ask some assistant due that, I have registered using my school gmail account (not edu) and I was successfully got verified by the Sheer ID Verification system for my Student Status, now I have resetted my entire Cursor Software, uninstall everything and downloaded back again Cursor using the official Download page, now when I tried to login, it does log-me in on browser but on the Cursor Software it did not, can Cursor staff help me regarding with this issue please?

Screenshots:

Screenshot #1
Screenshot #11920×1041 149 KB

Screenshot #2
Screenshot #21920×1043 123 KB

Screenshot #4
Screenshot #41561×274 61.3 KB

3

Hey, try clearing your browser cache or using a different browser. Google Chrome and Arc are well-recommended.

4

Hello, I was talking to Sir “Sam” on Email, which we do a various of test, he also mention on doing that and I keep providing screen record videos of him thru email, but the problem still occur.

His last email was on Sat, May 10, 10:16 AM (17 hours ago) and I was still patiently waiting now that is already 3:37 AM (GMT+08) did not sleep atm..

He told me that I'm looping in a teammate who can dig deeper into the login issue. They'll follow up as soon as possible. Thanks for your patience! so does it mean it might be up to 2 days or 3 days approach? Or could you help me here also?

6