Model router down (rate limited by model provider)

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment. Request ID: 3af24caf-0307-4a01-bd4a-aadfa6ca4b14

Steps to Reproduce

Using the Auto cost router

Expected Behavior

Working

Operating System

Windows 10/11

Version Information

Version: 3.18.25 (system setup)
VS Code Extension API: 1.128.0
Commit: 280eca2911f1774689696e5f1efa5a4f97a87af0
Date: 2026-08-31T23:08:02.261Z
Layout: Agent Window
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.291
OS: Windows_NT x64 10.0.26200

Does this stop you from using Cursor

Yes - Cursor is unusable

Same here, same questions!

Rate limited is what I see now from time to time in the window of what AI is doing. But then I’d expect a router to just route to a different model right? That is the whole reason for using a router

Workaround is using GPT5.6 Sol. Then at least i can continue working. But it seems all cursor models are down. Have tried already with Balanced but that also does not work.

Team plan, same questions!

Hey, thanks for the report, and @krovee and @eavan.pan, thanks for confirming.

This isn’t anything in your setup. Starting around 13:23 UTC today, the provider that serves the Grok models has had an outage. Auto picked a Grok model for your requests, so every retry hit the same unavailable endpoint. The “Rate limited” and “trouble connecting to the model provider” messages are Cursor retrying and then giving up on that request. You can track status at https://status.cursor.com.

Recovery is in progress. If you’re still seeing the error, try again in a minute or two, or temporarily pick a non-Grok model in the model picker (for example GPT-5.6 or Claude) until the status page shows resolved. @tiborrr already confirmed in the thread that GPT-5.6 Sol works as a workaround.

On the router question: Auto chooses a model for a specific request and retries that same model a few times before failing. It does shift traffic when a provider is unhealthy, but with a sudden outage like this, you can still get routed to the affected model in the first few minutes. We’re improving failover in these cases.

Let us know if the issue still happens after the status is back to normal.

Cursor Status

Describe the Bug

High Load
We’re experiencing high demand right now. Please upgrade to Pro or try again in a few moments. Request ID: f276b4de-eeb2-4a5d-b855-05af791b2319

Steps to Reproduce

Request ID: f276b4de-eeb2-4a5d-b855-05af791b2319
{“error”:“ERROR_RESOURCE_EXHAUSTED”,“details”:{“title”:“High Load”,“detail”:“We’re experiencing high demand right now. Please upgrade to Pro or try again in a few moments.”,“isRetryable”:true,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}
We’re experiencing high demand right now. Please upgrade to Pro or try again in a few moments.
[resource_exhausted] Error
RetriableError: [resource_exhausted] Error
at JHk (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:12056:27831)
at Nsu (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:12056:26566)
at aKy (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:12057:11930)
at Object.classify (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:12057:16437)
at HHk (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:12057:5824)
at async oTh.runWithSharedTurnRunner (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:12057:15789)
at async fj.runAgentLoop (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:24528:3041)
at async Hcp.streamFromAgentBackend (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:24547:13853)
at async Hcp.getAgentStreamResponse (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:24547:22878)
at async L4e.submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Users/sanath.annaboina/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.glass.main.js:12144:2399)

Expected Behavior

it shoud work with out this alert: High Load

Operating System

Windows 10/11

Version Information

Version: 3.9.16 (user setup)
VS Code Extension API: 1.105.1
Commit: 042b3c1a4c53f2c3808067f519fbfc67b72cad80
Date: 2026-06-27T06:41:01.941Z
Layout: glass
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.256
OS: Windows_NT x64 10.0.20348

For AI issues: which model did you use?

Auto

For AI issues: add Request ID with privacy disabled

Request ID: f276b4de-eeb2-4a5d-b855-05af791b2319

Does this stop you from using Cursor

Yes - Cursor is unusable

Where does the bug appear (feature/product)?

Cursor CLI

Describe the Bug

Hello Cursor team,
I’m repeatedly receiving this error when using Cursor:
Request ID: 319b90e3-00e2-47f5-9d3a-380aa05a2edf
Error:
ERROR_RESOURCE_EXHAUSTED / High Load
“We’re experiencing high demand right now. Please upgrade to Pro or try again in a few moments.”

I’m using Cursor on Windows and my account is listed as Pro. I understand you’ve already reported this issue; do you have an estimated time for a solution or a workaround?

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.


Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!


Expected Behavior
What is meant to happen here that isn’t working correctly?


Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)


Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)


For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…


Additional Information
Add any other context about the problem here.


Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

Where does the bug appear (feature/product)?

Cursor CLI

Describe the Bug

Error: Unable to reach the model provider

Steps to Reproduce

using Claude Opus 5 300k Medium in cursor cli in wsl

Expected Behavior

Working

Operating System

Windows 10/11

Version Information

About Cursor CLI
CLI Version 2026.09.02-c22c1a3
Latest 2026.09.02-c22c1a3 (up to date)
Model Claude Opus 5 300K Medium
Subscription Tier Enterprise
OS linux (x64)
Terminal windows-terminal
Shell bash

For AI issues: which model did you use?

Claude Opus 5 300K Medium

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

Hey there.

Anthropic is facing some uptime issues today, which appears to be affecting you! Once those are resolved, you’ll be able to use Opus again.

I’m being forced to use GPT-5.6 Terra to accomplish things… barf… bring back Grok 4.6!!

Did they remove Grok 4.6?

No, it’s just down and Anthropic, too, so maybe xAI datacenter having big issues right now.

I’ve been working exclusively in ‘Auto’ for over a week now, and I started getting ‘rate limited by provider’ and since you guys put a railguard to prevent whichever LLM agent is responding to admit who they are (what it is)…

As for my usage, I’m at 33 % and two weeks have passed since my plan was renewed.

It is 2026-09-03 2 pm GMT now.

Well, as of right now, Grok and all other X-related stuff is down, so that’s probably what’s happening if you’re reading this on 9/3 at about 10am EST.

i am getting the same problem i have pro + it saying We’re experiencing high demand right now. Please upgrade to Pro or try again in a few moments. Request ID: 251c0fa6-6651-4b03-a19b-4e01395c3eaa
{“error”:“ERROR_RESOURCE_EXHAUSTED”,“details”:{“title”:“High Load”,“detail”:"We’re experiencing high

i never this 2 years had this problem now suddenly i am getting this issue what the hell is this

Always hanging as below response…

We’re experiencing high demand right now. Please try again in a few moments.

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.


Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!


Expected Behavior
What is meant to happen here that isn’t working correctly?


Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)


Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)


For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…


Additional Information
Add any other context about the problem here.


Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!