My bots are currently stuck and I dont know what to do
Hey Luke. I checked and everything looks fine with the bots and Agent Computer, so it’s not them. It looks like your Grok Bot trial usage is fully used up, so every message after that gets rejected before the bot can reply. Right now the chat doesn’t show this, it just looks like everything is stuck.
You can confirm it like this: in Grok Bot, open Settings > Usage. You should see that the trial usage is fully used, plus options to add usage or switch to a plan so the bots keep working. There’s no need to Reset or Update Agent Computer, it won’t change anything here.
The fact that there’s no clear in-app notice when usage runs out is an issue we’re tracking.
If Settings > Usage shows the trial isn’t used up yet, send the Grok Bot version and your platform (Windows / Mac / mobile), and I’ll dig deeper.