# No Cursor-only purchase path: checkout requires xAI account authorization **URL:** \ **Category:** Account & Billing\ **Tags:** x-subscription, networking\ **Created:** [October 19, 2026, 7:10am UTC](https://forum.cursor.com/t/no-cursor-only-purchase-path-checkout-requires-xai-account-authorization/175280 "2026-10-19T07:10:39Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![guanglong\_luo](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@guanglong\_luo](https://forum.cursor.com/u/guanglong_luo)\ **Post date:** [October 19, 2026, 7:10am UTC](https://forum.cursor.com/t/no-cursor-only-purchase-path-checkout-requires-xai-account-authorization/175280/1 "2026-10-19T07:10:39Z")
When I try to buy any current plan from the Cursor pricing page, checkout hands me off to `auth.x.ai` for an X/xAI account authorization. From my network, `auth.x.ai`, `accounts.x.ai` and `grok.com` all time out with ERR\_CONNECTION\_TIMED\_OUT, while `cursor.com` and `api.workos.com` load fine, and WorkOS sign-in into my Cursor account works normally. Per the official help article on The X Subscription, the bill, usage and cancellation for that subscription are all managed at `grok.com/dashboard`. So a user who cannot reach the xAI and grok domains cannot buy OR manage a subscription at all — the flow dead-ends with no explanation. Question for the team: is there any Cursor-only subscription path — billed and managed entirely on the Cursor site — available to accounts in such a network environment? If not, it would help to state that on the pricing page. I am not asking for network workarounds. I have also emailed support about restoring my previous legacy Pro plan (a plan that does not require an xAI account). @deanrie — could you help route this appropriately? ---
**Author:** ![mohitjain](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/mohitjain/32/100229_2.png) [@mohitjain](https://forum.cursor.com/u/mohitjain)\ **Post date:** [October 19, 2026, 8:08am UTC](https://forum.cursor.com/t/no-cursor-only-purchase-path-checkout-requires-xai-account-authorization/175280/7 "2026-10-19T08:08:06Z")
Hey @guanglong_luo, Short answer: there’s no Cursor-only checkout right now. All current plans are sold as The X Subscription, so buying signs you in with an xAI account and is billed and managed on the Grok side. You don’t need to use X or Grok to keep using Cursor, but the purchase flow does run on those domains today. You’ve spotted a real gap: if a network can’t reach the xAI and Grok domains, there’s currently no way to buy or manage a plan, and it dead-ends with no explanation. That isn’t on your end - it’s an issue we’re tracking, and I’ve passed along your pricing-page suggestion too. I’ll update here as things change. For restoring your previous plan, that’s account-specific, so the support email you already sent is the right place for it. ---
**Author:** ![guanglong\_luo](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@guanglong\_luo](https://forum.cursor.com/u/guanglong_luo)\ **Post date:** [October 19, 2026, 10:06am UTC](https://forum.cursor.com/t/no-cursor-only-purchase-path-checkout-requires-xai-account-authorization/175280/8 "2026-10-19T10:06:56Z")
Small update: support has opened ticket T-H80968 for this. Could a human take a look? Two questions only: 1. Can a cancelled legacy Pro plan (20 USD/month, Cursor-billed, no xAI account) be restored? 2. If not, is there any Cursor-side subscription path managed entirely on [cursor.com](http://cursor.com), without an xAI account authorization? I’m not asking for network workarounds — just a yes or no. A template reply won’t move this forward. Ticket: T-H80968 ---
**Author:** ![Colin](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/colin/32/90452_2.png) [@Colin](https://forum.cursor.com/u/Colin)\ **Post date:** [October 19, 2026, 10:27am UTC](https://forum.cursor.com/t/no-cursor-only-purchase-path-checkout-requires-xai-account-authorization/175280/10 "2026-10-19T10:27:15Z")
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**Author:** ![guanglong\_luo](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@guanglong\_luo](https://forum.cursor.com/u/guanglong_luo)\ **Post date:** [October 20, 2026, 12:54am UTC](https://forum.cursor.com/t/no-cursor-only-purchase-path-checkout-requires-xai-account-authorization/175280/11 "2026-10-20T00:54:40Z")
While T-H80968 is open, is there any temporary way to keep using Cursor for work? For example: a short trial of a paid plan activated manually on your side, a payment link that skips the xAI sign-in step, or reinstating my legacy Pro plan for one billing period. Checkout always redirects to the xAI sign-in domain, which my network cannot reach, so I’m stuck on Free. I’m not asking for a network workaround — just any vendor-side option. Happy to pay the normal price. Ticket: T-H80968 ---
**Author:** ![mohitjain](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/mohitjain/32/100229_2.png) [@mohitjain](https://forum.cursor.com/u/mohitjain)\ **Post date:** [October 20, 2026, 11:22am UTC](https://forum.cursor.com/t/no-cursor-only-purchase-path-checkout-requires-xai-account-authorization/175280/12 "2026-10-20T11:22:24Z")
There’s no Cursor-only self-serve checkout today. Every current plan is sold through The X Subscription, so new purchases route through the xAI sign-in, and there isn’t a separate cursor.com-only payment path for them. Your other asks (reinstating your previous Cursor-billed Pro plan, or a temporary way to keep working) depend on your specific account and touch billing, so they can’t be decided here on the public forum. That’s exactly what your support ticket is for, and it’s the right place for a yes or no on each.