# Problem reaching OpenAI, Help!

**URL:** <https://forum.cursor.com/t/problem-reaching-openai-help/6001>\
**Category:** Help\
**Created:** [June 25, 2024, 6:21am UTC](https://forum.cursor.com/t/problem-reaching-openai-help/6001 "2024-06-25T06:21:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TenseiCho](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/tenseicho/32/9381_2.png) [@TenseiCho](https://forum.cursor.com/u/TenseiCho)\
**Post date:** [June 25, 2024, 6:21am UTC](https://forum.cursor.com/t/problem-reaching-openai-help/6001/1 "2024-06-25T06:21:03Z")

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Anytime I use the chat function I am getting this error.

![image](https://us1.discourse-cdn.com/cursor1/original/2X/4/41d52612aa3d4386690c997ade590ad0a0c5b17e.png)

Is it on my end or the servers?

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<div class="post-metadata">

**Author:** ![TenseiCho](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/tenseicho/32/9381_2.png) [@TenseiCho](https://forum.cursor.com/u/TenseiCho)\
**Post date:** [June 25, 2024, 6:25am UTC](https://forum.cursor.com/t/problem-reaching-openai-help/6001/2 "2024-06-25T06:25:51Z")

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> [@It keeps showing connection failed](https://forum.cursor.com/t/it-keeps-showing-connection-failed/1649/9):
>
> Got it resolved by starting a new chat so I guess it had gotten too long/big or something but been using gpt-4 standard.

This was the fix, going into a new chat. Wish it would say this chat has gotten too long but I’m glad I figured it out.