@deanrie I would like to cancel my Cursor subscription for this month and receive a refund. My account is [ADMIN - Condor: do not post email addresses publicly please]. And I’ve sent an email to your team, could you have a look? Thanks.
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@deanrie Dear Cursor Support Team,
I hope you are doing well. I am writing to request a refund for the Cursor Pro Plan subscription that I purchased yesterday using the email [ADMIN - Condor: do not post email addresses publicly please].
Unfortunately, after subscribing, I have been consistently encountering errors that prevent me from fully using the service. As a student, I rely on such tools to support my academic and project-related work, and the ongoing issues have made it difficult for me to benefit from the subscription.
Given these circumstances, I kindly request a refund for the recent purchase. I would greatly appreciate your assistance in resolving this matter at your earliest convenience.
I have already emailed on [email protected] from my mail address kindly refund me at earliest. Here is my invoice details:
| Invoice number | RO1B33RE-0002 |
|---|---|
| Payment date | December 6, 2025 |
| Payment method | MasterCard •••• 2820 |
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Hello, I have the same problem. I subscribed to the Annual pro on June 13, 2025, I clicked the “Request a refund” button in October, and my subscription was immediately canceled. However, so far, I haven’t received any confirmation email or the refund itself.
hi @zxx have you emailed [email protected] billing support yet? We are not processing billing requests in the forum.
Hello - I registered for an annual paid trial package and wanted to end the trial period early and start paying directly, but you automatically transferred me to a monthly paid package without any prompts or switching options. May I make some changes? Can you refund me first, and then I can apply for annual payment
Hey, please send an email to [email protected].
It has been sent, but it hasn’t been processed yet. Can we expedite the processing
Our company can reimburse it, but the deadline is today. Can you expedite the processing for me
Hello - I registered for an annual paid trial package and wanted to end the trial period early and start paying directly, but you automatically transferred me to a monthly paid package without any prompts or switching options. May I make some changes? Our company is eligible for reimbursement. Can you handle it for me immediately today? Thank you. Bill number: # TGHM3YOP-0004