Remote SSH unexpectedly stopped working

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I recently rebooted all of my EC2 instances with encrypted equivalent hard drives, and after that, cursor remote SSH stopped working. I could log into the instances via terminal and everything worked as expected, and VSCode Remote SSH was also working as expected. Just cursor Remote SSH wasn’t working.

I then,

  • Reinstalled the app
  • Ran the following on the instances
rm -rf ~/.cursor
rm -rf ~/.cursor-server/
  • Ran the following on my Mac
rm -rf ~/.cursor/extensions/ms-vscode-remote.remote-ssh
rm -rf ~/Library/Application\ Support/Cursor/User/globalStorage/ms-vscode-remote.remote-ssh
rm -rf ~/Library/Application\ Support/Cursor/User/globalStorage/anysphere.remote-ssh

Cursor reinstalled remote SSH, and then it started working . I have no idea why was all of this restarting/resetting required.

Steps to Reproduce

Setup Remote SSH on an EC2 instance with an unencrypted volume. Create an unencrypted copy of that volume, and try remote SSH on same instance with new encrypted volume

Operating System

MacOS

Version Information

Keep in mind that this is the version of the reinstalled app

IDE:
Version: 3.8.24
VS Code Extension API: 1.105.1
Commit: cf80f4b937f3b9c48070d7085129a838ce7876a0
Date: 2026-06-24T06:55:08.142Z (1 day ago)
Layout: editor
Build Type: Stable

Does this stop you from using Cursor

Yes - Cursor is unusable

5

Hey @sansiddh!

Sorry to hear about that. If it recurs, grab the `Output > “Remote - SSH”** log before clearing state so we can have a look at what’s going on.

It would also help to know exactly what version of macOS you’re using, to see if it lines up with other reports.

7

Thanks I’ll keep in mind to preserve the logs next time something like this happens. The OS version is 26.5 (25F71) Apple Silicon (arm64)