# Removed my email address for privacy (added by mistake)

**URL:** <https://forum.cursor.com/t/removed-my-email-address-for-privacy-added-by-mistake/177877>\
**Category:** Bug Reports\
**Tags:** computer-use, grok-bot\
**Created:** [November 10, 2026, 12:13am UTC](https://forum.cursor.com/t/removed-my-email-address-for-privacy-added-by-mistake/177877 "2026-11-10T00:13:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![0755chatgpt](https://avatars.discourse-cdn.com/v4/letter/0/f0a364/32.png) [@0755chatgpt](https://forum.cursor.com/u/0755chatgpt)\
**Post date:** [November 10, 2026, 12:13am UTC](https://forum.cursor.com/t/removed-my-email-address-for-privacy-added-by-mistake/177877/1 "2026-11-10T00:13:45Z")

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### Where does the bug appear (feature/product)?

Grok Bot

### Describe the Bug

Since about 13:00 Australia/Darwin (UTC+9:30) on Nov 7, 2026, every bot on my shared computer fails to take screenshots or use the browser with “All screens on the shared computer are in use. Try again in a moment.” It has lasted over 3 days and my work cannot go on.

- Account: ，32 bots, Grok Bot app 0.79.2 on Linux, also used on iPhone.
- Support ticket: T-J49222. The support assistant said the team is already tracking it, but there has been no human reply since Nov 7.
- A newly created bot could take a screenshot once on Nov 7 at 20:37 Darwin; later new bots failed too.
- The desktop itself works: I can open and operate the computer screen in the app. Only the bots are blocked.
- Settings \> Computer has no Update row on my account, and I have not pressed Reset.
- This looks like the same stuck screen reservation as threads 175786 and 177180, where staff restored from backup without a Reset.

Could a staff member please restore my computer’s screen state from the latest backup, keeping all bots, files and logins, and tell me before any account action? Thank you.

### Steps to Reproduce

1. Use the Grok Bot app with a shared bot computer that has many bots (I have 32, including hidden ones).
2. Ask any bot to take a screenshot or open the browser, for example a screenshot request in any bot chat.
3. The bot fails with “All screens on the shared computer are in use. Try again in a moment.” Sometimes “window not ready” or “stale\_window” shows first.
4. Repeat with every other bot, including a newly created one. They all fail the same way.
5. Open the computer screen in the app. It works and can be operated, so only the bots are blocked.
6. Start: about 13:00 Australia/Darwin (03:30 UTC) on Nov 7, 2026. Still failing on Nov 10, 2026 at 09:15 Darwin.

Expected: a bot gets a screen. Actual: every bot gets the “All screens in use” error.

### Expected Behavior

When a bot takes a screenshot or opens the browser, it should get a free screen on the shared computer and the task should run. If all screens are really busy, the error should clear within a few minutes once the other bots finish. Newly created bots should also be able to get a screen.

### Operating System

Linux

### Version Information

Grok Bot app 0.79.2 (updated on Nov 9, 2026; the problem started on 0.78.4). Platform: Linux for the bot computer, installed through the system package manager. The app is also used on iPhone and on a Mac. Account: . Support ticket: T-J49222.

### Does this stop you from using Cursor

Yes - Cursor is unusable

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**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://forum.cursor.com/u/discourse_ai_spam)\
**Post date:** [November 10, 2026, 12:13am UTC](https://forum.cursor.com/t/removed-my-email-address-for-privacy-added-by-mistake/177877/2 "2026-11-10T00:13:49Z")

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Unlisted on November 10, 2026, 12:13am UTC



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**Author:** ![Colin](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/colin/32/90452_2.png) [@Colin](https://forum.cursor.com/u/Colin)\
**Post date:** [November 10, 2026, 10:08am UTC](https://forum.cursor.com/t/removed-my-email-address-for-privacy-added-by-mistake/177877/4 "2026-11-10T10:08:02Z")

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Split this topic on November 10, 2026, 10:08am UTC

3 posts were merged into an existing topic: [Grok Bot: every bot’s desktop and browser stuck on “All screens on the shared computer are in use”](https://forum.cursor.com/t/grok-bot-every-bots-desktop-and-browser-stuck-on-all-screens-on-the-shared-computer-are-in-use/177180)

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**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [November 10, 2026, 9:54am UTC](https://forum.cursor.com/t/removed-my-email-address-for-privacy-added-by-mistake/177877/5 "2026-11-10T09:54:19Z")

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Listed on November 10, 2026, 9:54am UTC



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<div class="post-metadata">

**Author:** ![Colin](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/colin/32/90452_2.png) [@Colin](https://forum.cursor.com/u/Colin)\
**Post date:** [November 10, 2026, 10:08am UTC](https://forum.cursor.com/t/removed-my-email-address-for-privacy-added-by-mistake/177877/6 "2026-11-10T10:08:02Z")

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Closed on November 10, 2026, 10:08am UTC


