Repeated issues with cloud agents

[Leftclick_AG]

Im experiencing repeated issues where the execution environment becomes unreachable or the Cloud Agent is not reachable at all. For example i cant connect to the Cloud Agents workspace or Computer.

[Colin]

Hi @Leftclick_AG!

This is a common issue we’re working to improve.

Cloud agent error: The execution environment has become unreachable

This is a known cloud-agent reliability issue we’re actively working on. The agent’s machine can become unreachable mid-run, and in some cases it gets recreated afterward, which is why yours came back about an hour later. Your conversation and history are saved on our side, but file changes made inside the machine that weren’t committed and pushed to GitHub don’t carry over when the machine is recreated. That’s why the in-progress work was lost. Until the fix lands, the best way to protect long…

Could you share the bc- ID from the URL of your cloud agent when viewing it on https://cursor.com/agents?

[Leftclick_AG]

Sorry dont have it anymore. But whats the ETA for a fix?

[Colin]

This is an issue with no single fix, but we’re continuing to improve the stability here. If this happens again and you can share the BC ID, we can look into it further!