# Request ID: 03bd51f9-4dd4-4335-8b3d-44283c6d71c1

**URL:** <https://forum.cursor.com/t/request-id-03bd51f9-4dd4-4335-8b3d-44283c6d71c1/171585>\
**Category:** Help\
**Tags:** chat, networking\
**Created:** [September 14, 2026, 9:11am UTC](https://forum.cursor.com/t/request-id-03bd51f9-4dd4-4335-8b3d-44283c6d71c1/171585 "2026-09-14T09:11:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Shawn\_Ke](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@Shawn\_Ke](https://forum.cursor.com/u/Shawn_Ke)\
**Post date:** [September 14, 2026, 9:11am UTC](https://forum.cursor.com/t/request-id-03bd51f9-4dd4-4335-8b3d-44283c6d71c1/171585/1 "2026-09-14T09:11:14Z")

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Version: 3.20.10  
VS Code Extension API: 1.128.0  
Commit: d6f462cdd0a6a6d1cff570daf980e671d0a63de0  
Date: 2026-09-10T21:04:54.045Z  
Layout: IDE  
Build Type: Stable  
Release Track: Default  
Electron: 42.10.0  
Chromium: 148.0.7778.280  
Node.js: 24.18.1  
V8: 14.8.178.38-electron.0  
xterm.js: 6.1.0-beta.291  
OS: Darwin arm64 24.6.0

Request ID: 03bd51f9-4dd4-4335-8b3d-44283c6d71c1  
[internal] self signed certificate in certificate chain  
RetriableError: [internal] self signed certificate in certificate chain  
at z6f (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8346:137535)  
at Pto (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8346:135961)  
at g4f (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8347:13639)  
at Object.classify (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8347:17861)  
at l4f (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8347:5924)  
at async Gto.run (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8347:17168)  
at async Cle.runAgentLoop (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8447:30991)  
at async rBo.streamFromAgentBackend (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:17887:16374)  
at async rBo.getAgentStreamResponse (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:17887:37100)  
at async CDe.\_submitChatMaybeAbortCurrent (vscode-file://vscode-app/Volumes/Cursor%20Installer/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:8425:4549)

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<div class="post-metadata">

**Author:** ![Colin](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/colin/32/90452_2.png) [@Colin](https://forum.cursor.com/u/Colin)\
**Post date:** [September 14, 2026, 9:44am UTC](https://forum.cursor.com/t/request-id-03bd51f9-4dd4-4335-8b3d-44283c6d71c1/171585/5 "2026-09-14T09:44:11Z")

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Hey @Shawn_Ke, thanks for the report.

That error means something on your network (usually a company VPN or security gateway) is re-signing HTTPS traffic with a certificate Cursor doesn’t trust, so the request is blocked before it leaves your Mac. It isn’t a problem with your account or the app itself, and it looks like your chats are going through again already.

To make it stick, do this in Cursor (the IDE):

1. Press Cmd+Shift+P, type “Preferences: Open User Settings (JSON)” and open it.
2. Add these two lines inside the outer braces:

```auto
"http.experimental.systemCertificatesV2": true,
"cursor.general.disableHttp2": true

```

3. Fully quit Cursor with Cmd+Q and reopen it.
4. Make sure your company’s root certificate is in Keychain Access and set to Always Trust.

If it still fails, open Cursor Settings → Network → Network Diagnostics, run it, and paste the output here (the SSL line names the certificate that is intercepting the connection). A quick check: if it works on a phone hotspot, the interception is on your work network, and your IT team will need to exclude Cursor’s domains from SSL inspection. The list is here: [Network Configuration | Cursor Docs](https://cursor.com/docs/enterprise/network-configuration)

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<div class="post-metadata">

**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [October 21, 2026, 7:17pm UTC](https://forum.cursor.com/t/request-id-03bd51f9-4dd4-4335-8b3d-44283c6d71c1/171585/8 "2026-10-21T19:17:30Z")

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