# Slow requests on Business plan while still way below the limit

**URL:** <https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203>\
**Category:** Bug Reports\
**Created:** [November 11, 2024, 10:58am UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203 "2024-11-11T10:58:00Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![hococib347](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@hococib347](https://forum.cursor.com/u/hococib347)\
**Post date:** [November 11, 2024, 10:58am UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/1 "2024-11-11T10:58:00Z")

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Hi guys, the last few days I’ve been getting slow requests only, but I’m on the Business plan and this issue started with less than 100 premium requests this billing cycle.

This is definitely a bug. I’ve emailed customer support a couple times but no response.

Can you take a look?

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**Author:** ![xdfnet](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/xdfnet/32/9612_2.png) [@xdfnet](https://forum.cursor.com/u/xdfnet)\
**Post date:** [November 11, 2024, 2:51pm UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/2 "2024-11-11T14:51:36Z")

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What is the point of paying? It’s too slow.

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**Author:** ![hococib347](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@hococib347](https://forum.cursor.com/u/hococib347)\
**Post date:** [November 11, 2024, 3:02pm UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/3 "2024-11-11T15:02:00Z")

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This definitely feels like a rip-off, worsened by support not responding at all.

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**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\
**Post date:** [November 11, 2024, 3:24pm UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/4 "2024-11-11T15:24:36Z")

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Hey, sorry your facing some issues with this, and sorry for not getting back to you via email sooner!

We’ve been transitioning to a new email system recently to improve our response time on emails.

Regarding your issue, can you send a screenshot of your Cursor dashboard, as this will show your usage against your plans limits?

If something doesn’t seem right, drop a reply and we can look into it further! Also, feel free to send a new email ([hi@cursor.com](mailto:hi@cursor.com)) and I’ll make sure we find you a solution to this. Let me know if you send an email so I don’t miss it.

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**Author:** ![chenz16](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/chenz16/32/9670_2.png) [@chenz16](https://forum.cursor.com/u/chenz16)\
**Post date:** [November 11, 2024, 4:10pm UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/5 "2024-11-11T16:10:27Z")

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I got the same issue. I paid as business users by assuming i do not need to waste time for waiting. if this is too slow, then what’s point for paying?

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**Author:** ![hococib347](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@hococib347](https://forum.cursor.com/u/hococib347)\
**Post date:** [November 11, 2024, 4:27pm UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/6 "2024-11-11T16:27:16Z")

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Hi @danperks, I don’t see any limits but would assume this is at least 500 for the Business plan, since you advertise 500 fast premium requests on the Pro plan.

I’ve attached a screenshot and I’ve sent another email as well.

 ![image](https://us1.discourse-cdn.com/cursor1/original/2X/1/1230cb7b286b15a822ef5b8e7b82b4cf3e844ef1.png)

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**Author:** ![hococib347](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@hococib347](https://forum.cursor.com/u/hococib347)\
**Post date:** [November 12, 2024, 11:41am UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/7 "2024-11-12T11:41:43Z")

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Any update on this? Still no reply on any of the emails either.

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**Author:** ![hococib347](https://avatars.discourse-cdn.com/v4/letter/h/c57346/32.png) [@hococib347](https://forum.cursor.com/u/hococib347)\
**Post date:** [November 14, 2024, 3:39pm UTC](https://forum.cursor.com/t/slow-requests-on-business-plan-while-still-way-below-the-limit/27203/8 "2024-11-14T15:39:41Z")

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Bumping this thread.
