# Still down after all clear for hour

**URL:** <https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073>\
**Category:** Bug Reports\
**Tags:** grok-bot\
**Created:** [September 17, 2026, 9:37pm UTC](https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073 "2026-09-17T21:37:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Aerospace](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/aerospace/32/120989_2.png) [@Aerospace](https://forum.cursor.com/u/Aerospace)\
**Post date:** [September 17, 2026, 9:37pm UTC](https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073/1 "2026-09-17T21:37:26Z")

</div>

Hey guys. I have waited over an hour since you said that all systems are operational. I logged out and back in several times. I did an ancient indian bot dance. When I ask the Chief of staff for status, I get the 3 dot thinking for a long time and then nothing. I run my entire buisness on Grok and I need to figure out if something else is stopping me from connection and use.

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**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [September 17, 2026, 9:37pm UTC](https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073/2 "2026-09-17T21:37:36Z")

</div>

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the **Bug Reports** category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

> **Bug Report Template - Click to expand**
>
> **Where does the bug appear (feature/product)?**
> 
> - Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
> - Terminal & commands
> - Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
> - MCP & tools
> - Cloud Agents & Automations ([cursor.com/agents](http://cursor.com/agents), scheduled/event)
> - BugBot & Code Review
> - Cursor CLI
> - Cursor Mobile
> - Remote (SSH / Dev Containers / WSL)
> - Account, billing & login
> - Something else…
> 
> * * *
> 
> **Describe the Bug**  
> A clear and concise description of what the bug is.
> 
> * * *
> 
> **Steps to Reproduce**  
> How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!
> 
> 1. …
> 2. …
> 3. …
> 
> * * *
> 
> **Expected Behavior**  
> What is meant to happen here that isn’t working correctly?
> 
> * * *
> 
> **Screenshots / Screen Recordings**  
> If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)
> 
> * * *
> 
> **Operating System**
> 
> - Windows 10/11
> - MacOS
> - Linux
> 
> * * *
> 
> **Version Information**
> 
> - For Cursor IDE: Menu → About Cursor → Copy
> - For Cursor CLI: Run `agent about` in your terminal
> 
> ```auto
> IDE:
> Version: 2.xx.x
> VSCode Version: 1.105.1
> Commit: ......
> 
> CLI:
> CLI Version 2026.01.17-d239e66
> 
> ```
> 
> * * *
> 
> **For AI issues: which model did you use?**  
> Model name (e.g., Sonnet 4, Tab…)
> 
> * * *
> 
> **For AI issues: add Request ID with privacy disabled**  
> Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1  
> For Background Agent issues, also post the ID: bc-…
> 
> * * *
> 
> **Additional Information**  
> Add any other context about the problem here.
> 
> * * *
> 
> **Does this stop you from using Cursor?**
> 
> - Yes - Cursor is unusable
> - Sometimes - I can sometimes use Cursor
> - No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

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<div class="post-metadata">

**Author:** ![Aerospace](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/aerospace/32/120989_2.png) [@Aerospace](https://forum.cursor.com/u/Aerospace)\
**Post date:** [September 17, 2026, 9:52pm UTC](https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073/6 "2026-09-17T21:52:10Z")

</div>

> [@system](#):
>
> > ****
> >
> 
> **Where does the bug appear (feature/product)?**
> 
> - Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
> - Terminal & commands
> - Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
> - MCP & tools
> - Cloud Agents & Automations ([cursor.com/agents](http://cursor.com/agents), scheduled/event)
> - BugBot & Code Review
> - Cursor CLI
> - Cursor Mobile
> - Remote (SSH / Dev Containers / WSL)
> - Account, billing & login
> - Something else…
> 
> * * *
> 
> **Describe the Bug**  
> It’s been an hour and a half after you guys have said that “All systems are operational.” I am still down.
> 
> * * *
> 
> **Steps to Reproduce**  
> How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!
> 
> 1. …I ask by chief bot status and it just flashes the three dots
> 2. …
> 3. …
> 
> * * *
> 
> **Expected Behavior**  
> What is meant to happen here that isn’t working correctly? It is supposed to work.
> 
> * * *
> 
> **Screenshots / Screen Recordings**  
> If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)
> 
> * * *
> 
> **Operating System**
> 
> - Windows 10/11
> - MacOS
> - Linux
> 
> * * *
> 
> **Version Information**
> 
> - For Cursor IDE: Menu → About Cursor → Copy
> - For Cursor CLI: Run `agent about` in your terminal
> 
> ```auto
> IDE:
> Version: 2.xx.x
> VSCode Version: 1.105.1
> Commit: ......
> 
> CLI:
> CLI Version 2026.01.17-d239e66
> 
> ```
> 
> * * *
> 
> **For AI issues: which model did you use?**  
> Model name (e.g., Sonnet 4, Tab…)
> 
> * * *
> 
> **For AI issues: add Request ID with privacy disabled**  
> Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1  
> For Background Agent issues, also post the ID: bc-…
> 
> * * *
> 
> **Additional Information**  
> Add any other context about the problem here.
> 
> * * *
> 
> **Does this stop you from using Cursor?**
> 
> - Yes - Cursor is unusable
> - Sometimes - I can sometimes use Cursor
> - No - Cursor works, but with this issue
> 
> The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

verison 56.1

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<div class="post-metadata">

**Author:** ![kevinn](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/kevinn/32/101206_2.png) [@kevinn](https://forum.cursor.com/u/kevinn)\
**Post date:** [September 17, 2026, 10:32pm UTC](https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073/9 "2026-09-17T22:32:40Z")

</div>

Hi @Aerospace Thanks for the post and sorry for the trouble here. I checked your account and this one is not the service issue from earlier today. Your bots were working normally right up until about 10:39 AM ET, and at that point your account reached its weekly included Grok Bot usage. Since then every message you send is being declined on our side. The app is supposed to show you a usage notice when that happens and right now it does not, which is why you just see the thinking dots and then nothing. That missing notice is a known issue we are tracking.

However, we are planning to reset Grok Bot usage limits for all users soon as part of the Grok Bot Galaxy finale. Keep an eye out for when that lands, and you can watch the final sessions here! [Building a company in 3 days - launching today! - Live Broadcast by Grok Bot / X](https://x.com/i/broadcasts/1YGNrbXEeazGw?referrer=luma&utm_source=luma)

 ![Screenshot 2026-09-17 at 3.25.38 PM](https://us1.discourse-cdn.com/cursor1/original/3X/c/c/cc928158d3ccd8c8a42fe0abadc0fb7712d1cf50.png)

Your Chief of Staff and the rest of your team are fine. Logging out, resetting, or updating the Agent Computer will not change anything, so no need to keep doing that.

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<div class="post-metadata">

**Author:** ![kevinn](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/kevinn/32/101206_2.png) [@kevinn](https://forum.cursor.com/u/kevinn)\
**Post date:** [September 17, 2026, 10:35pm UTC](https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073/12 "2026-09-17T22:35:27Z")

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Hi Joe, how can I help you? Lmk if anything.

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<div class="post-metadata">

**Author:** ![Aerospace](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/aerospace/32/120989_2.png) [@Aerospace](https://forum.cursor.com/u/Aerospace)\
**Post date:** [September 17, 2026, 11:42pm UTC](https://forum.cursor.com/t/still-down-after-all-clear-for-hour/172073/13 "2026-09-17T23:42:44Z")

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Thanks Kevin. I forgot about my unreasonably long session last night until this morning.. This is my business and I’m just going to buy more hours.. There needs to be an alert for me to see on Grok Bot. My sessions can get out of hand very easily.

Thanks,

Jim
