# Stuck at Transferring your data, 43% **URL:** \ **Category:** Bug Reports\ **Tags:** grok-bot\ **Created:** [September 23, 2026, 5:20am UTC](https://forum.cursor.com/t/stuck-at-transferring-your-data-43/172737 "2026-09-23T05:20:13Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Orel](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/orel/32/26153_2.png) [@Orel](https://forum.cursor.com/u/Orel)\ **Post date:** [September 23, 2026, 5:20am UTC](https://forum.cursor.com/t/stuck-at-transferring-your-data-43/172737/1 "2026-09-23T05:20:13Z")
> [@Grokbot unavailable - hung on Updating Grok Bot's computer at 43%](https://forum.cursor.com/t/grokbot-unavailable-hung-on-updating-grok-bots-computer-at-43/172401/11): > > same issue here Still happening. MacOS: Tahoe 26.5.2 M5 14 inch 32gb ram ---
**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\ **Post date:** [September 23, 2026, 5:20am UTC](https://forum.cursor.com/t/stuck-at-transferring-your-data-43/172737/2 "2026-09-23T05:20:20Z")
Hi there! We detected that this may be a bug report, so we’ve moved your post to the **Bug Reports** category. To help us investigate and fix this faster, could you edit your original post to include the details from the template below? > **Bug Report Template - Click to expand** > > **Where does the bug appear (feature/product)?** > > - Editor, Tab & Chat (autocomplete, Composer, in-editor agent) > - Terminal & commands > - Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock) > - MCP & tools > - Cloud Agents & Automations ([cursor.com/agents](http://cursor.com/agents), scheduled/event) > - BugBot & Code Review > - Cursor CLI > - Cursor Mobile > - Remote (SSH / Dev Containers / WSL) > - Account, billing & login > - Something else… > > * * * > > **Describe the Bug** > A clear and concise description of what the bug is. > > * * * > > **Steps to Reproduce** > How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them! > > 1. … > 2. … > 3. … > > * * * > > **Expected Behavior** > What is meant to happen here that isn’t working correctly? > > * * * > > **Screenshots / Screen Recordings** > If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov) > > * * * > > **Operating System** > > - Windows 10/11 > - MacOS > - Linux > > * * * > > **Version Information** > > - For Cursor IDE: Menu → About Cursor → Copy > - For Cursor CLI: Run `agent about` in your terminal > > ```auto > IDE: > Version: 2.xx.x > VSCode Version: 1.105.1 > Commit: ...... > > CLI: > CLI Version 2026.01.17-d239e66 > > ``` > > * * * > > **For AI issues: which model did you use?** > Model name (e.g., Sonnet 4, Tab…) > > * * * > > **For AI issues: add Request ID with privacy disabled** > Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1 > For Background Agent issues, also post the ID: bc-… > > * * * > > **Additional Information** > Add any other context about the problem here. > > * * * > > **Does this stop you from using Cursor?** > > - Yes - Cursor is unusable > - Sometimes - I can sometimes use Cursor > - No - Cursor works, but with this issue The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks! ---
**Author:** ![mohitjain](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/mohitjain/32/100229_2.png) [@mohitjain](https://forum.cursor.com/u/mohitjain)\ **Post date:** [September 23, 2026, 11:14am UTC](https://forum.cursor.com/t/stuck-at-transferring-your-data-43/172737/7 "2026-09-23T11:14:38Z")
Hey @Orel, this was on our side, not your Mac. Your computer, bots and files stayed safe throughout, and it’s since recovered, so you should be good now. If it’s still showing the update screen, fully quit Grok Bot (menu bar icon, then Quit) and reopen. No need to press Update, Recover or Reset, or reinstall. We’ve let the team know and I’ll follow up here if anything changes.