@condor I noticed the re-verification email too late, and now my SheerID re-verification won’t work. What options do I have? I’d appreciate it if you could help me out. Thank you!
I haven’t registred my cursor account using my personal mail, rather it was my edu mail.
Which is : 23*******@student.aiub.edu
Still I have received ‘Re-verification is required’ error.
Kindly look into this matter. @ftnabeelah
Hi @condor, I’m having an issue with applying the student discount.
I initially encountered an error during the standard verification process. I contacted SheerID support directly, and they were able to successfully verify my student status manually after I submitted my student documents.
Although SheerID has confirmed that I am “Verified” (I have the email proof from a SheerID agent), I still get an error on the Cursor website when I try to apply the discount.
This appears to be a technical issue where my “Verified” status from SheerID isn’t syncing correctly with the Cursor system.
Could you please contact me via DM to investigate this?
@condor I also have the exact same issue, please let me know if how you fixed it, if you figured it out
@condor I also have had the same issue please let me know what else I can do to fix the issue and actually get verified.
Hi! My student verification was approved by SheerID
but the discount still isn’t applied to my Cursor account.
SheerID confirmed that the issue is on Cursor’s side.
Could someone from the Cursor team please review and apply it manually?
Hello @condor , could you reach out to to me too please? I’ve already contacted SheerID about my case, and they closed it with no explanation or ability to retry. I’m having an issue with verification, it says verification limit exceeded. Thank you.
i got this error too
I am facing the same issue. Any help here is appreciated. Thanks!
I’ve got the link, but the link seems to be expired. can I re-verify my SheerID
Hi, I’m still having this issue. I had a 1-year Student Pro plan, upgraded to Pro+, and now my account shows Free. Could you help me restore my plan? Thanks.
The reverification link expired for me, and when I try to use verification in settings, it says that I’ve already redeemed the offer.
Hello,
I hope this finds you well.
It has now been three times that I have tried to activate the student discount to get Cursor Pro. I have contacted the support three (Sam AI) and you said to see with Sheer ID. I have contacted Sheer ID three times. They have confirmed my verification and given me back the link to redeem the offer. When I click on the link, I’m redirected to my cursor dashboard page where I see a never ending loading loop on my On-demande usage (see image below). Could you please help.
Kind regards,
Rayan.
Same issue @condor. I have not received any re-verification email. I am using a student account, but I haven’t recieved any email about this. This error message is still coming. Please DM me thanks.
Hello, I previously subscribed to the Cursor program around mid-May and used it until June, when my account was flagged. I contacted support from both Cursor and Sheeid, but I still haven’t been able to resolve the issue. Could you help me?
I’ve been trying to resolve this issue for awhile too @condor. I would appreciate a DM.
I had my student status verified, then gave up on Cursor for awhile. Came back 2 weeks ago to find out I had to reverify and missed the 9/22 deadline. Cursor Support (the AI bot, who I hate btw) directed me to contact SheerID - who took 10 days to reply with “Check your spam folder.”
I tried to click the link in my email, but it directs to a 404.
I tried to re-verify via SheerID - but they say I’ve already claimed the offer.
I even tried to delete my account and re-sign up, but SheerID still says I claimed the offer.
Would really appreciate any support you can offer here 
@condor I am facing the same issue and would appreciate a DM.
I successfully verified my student account previously, but I missed the re-verification email sent in September. I can still find that email in my inbox, but when I click the link inside, it returns a 404 page.
I’ve also tried to restore my eligibility via Settings, but it didn’t work.
Would really appreciate any help and thank you for your time.
Hi. I am having the same problem as people here. I click the sheerid link but it does not apply subscription to my account. Please help. @condor