Student Re-Verification Required

Support Help
464

Hey @condor ,

I finished the verification process and got an email from SheerID Verification saying “Congratulations: your student status is confirmed” with a link labelled “Apply Discount” that directs me to “cursor . com/student-verified” (space added to show url). This immediately redirects to “cursor . com/dashboard?tab=settings”, just the regular Cursor dashboard, and I am prompted to reverify my student status again, only to end up back here again.

465

Hi @condor

I hope you are doing great! I’ve been also having issues re-verifying.

I’m at ETH Zurich (originally verified as a student on May 8, 2025) but I have encountered issues re-verifiying starting from Sep 18, 2025.

  • I tried with my student ID but it didn’t work and got the “Verification Limit Exceeded” message. I contacted the SheerID and Cursor team by email.
  • The SheerID team responded re-opening the verification form and allowing me to try again. I tried again 3 times with my student ID or confirmation of matriculation, following their instructions, and was again unsuccessful. I reached again the error “Verification Limit Exceeded”. I re-contacted the SheerID team but haven’t heard back since.

Any help would be much appreciated, thanks in advance!

467

@condor I’ve been verified since Wed 5/7/25 and received the “We have confirmed your student status return to cursor to finish applying your discount”. When I click apply discount I get taken to cursor dashboard and nothing happens/ no discount is applied to checkout when I try to checkout pro. I have been given the run around from support and even got direct email from Michael T asking what my issue was and didn’t respond to my response. I contacted Sheer to which they provided me with the info pertaining to below.

  • Verified email address:

  • Request ID:

  • Date Verified: May 7, 2025

They told me that this is an issue on your end.

468

I successfully verified my student account previously, but I did not miss the re-verification email sent in September. I tried to reverify but all the time it showed that there was an issue with sheer id verification, and this issue persisted until my reverification deadline has passed, I even sent a mail regarding this, but customer care did not even reply or check my case. I got a general reply.

Would really appreciate any help and thank you for your time.

469

Hi @condor,

I have also been encountering the “Verification Limit Exceeded“ message. Could you please DM me?

Thank you!

471

Hi @condor

I hope you are doing great! I’ve been also facing this issues of re-verifying.

Could you help me to solve this issue?

Thanks in advance!

473

I’m currently on the Cursor Student Plan and my access expires on Dec 6.

The Student Plan being discontinued specifically for Turkey creates an unfair situation: we lost access due to a country-level policy change.

Please consider extending the student plan access for current/verified student users in Turkey, at least as a grandfathered exception, so we can continue our ongoing projects without disruption.

Thank you.

474

My re-verification link expired (ended up only seeing the email in October, and have just been waiting to see if another re-verification process would start) What can I do?

475

Describe the Bug

Added my verification for Stanford to get Pro. Account does not update and is still set on Free.

Steps to Reproduce

no

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.39 (Universal)
VSCode Version: 1.105.1
Commit: 60d42bed27e5775c43ec0428d8c653c49e58e260
Date: 2025-11-27T02:30:49.286Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Darwin arm64 25.0.0

Does this stop you from using Cursor

No - Cursor works, but with this issue

476

Hi @condor,

I missed the re-verification window in September, I wanted to see if It was possible to get a new link and reverify now. Any helps is greatly appreciated!

Thanks!

477

Hi @condor

I hope you’re doing well. There has been no update on my end since september when the reverification link did not work for me (uploaded all the materials to SheerID but it did not verify me). Please let me know if there is a fix.

478

I missed my reverification email and have come back to cursor but now unable to reverify (link 404’s) to continue my year of student cursor. Is there a way to have the reverification link resent? Thanks

479

Hi @condor I also missed the link, can it be resent to me?

480

Hi, @condor I’m facing the Re-verification Issue. Can you help me ?
Thanks.

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481

Hi @condor . I missed my re-verification email, couldn’t extended it. Please re-voke my through new link please? :folded_hands: [Admin - Condor: redacted email address]

482

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help

483

Hello,

I have an issue activating the student Pro plan. I think I already successfully verified my student status using my .edu email with SheerID. The verification confirmation was successful. I returned to Cursor and clicked “Apply Discount,” but the student plan did not activate on my account and still ask me to verify. When I tried to re-apply, I received a “Verification Limit Exceeded” error.

Could a team member please look into why? Thank you so much.

484

Hi @condor I signed up on Cursor with my educational mail which is *ac.uk (UK student). SheerID successfully verified my account as student, but then when I click on “Apply Discount” nothing happens. Can you kindly help with this.

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485

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Same here, its just a gmail account

486

Title: Cannot re-verify student status – non-.edu college email (Ukraine, SheerID email not received)

Hi,

My name is Maksym Lukashchuk and I am a student at the Separate Structural Subdivision “Husiatyn Vocational College of Ternopil Ivan Puluj National Technical University” in Ukraine.​

I originally registered my Cursor account with this email address: @gmail.com. Using this account, I successfully joined the Cursor student plan earlier.

Now I see the “Student Re-Verification Required” warning in my dashboard and I am asked to re-verify through SheerID. During the re-verification flow I entered my official college email: @guscoll.com.

However, the verification email from SheerID never arrived at this address. I checked inbox, spam and all folders – there was no message from SheerID or Cursor.

My situation is:

  • My official student email is @guscoll.com (this is the only domain my college provides).

  • Our college does not use a .edu domain; guscoll.com is the only registered institutional domain and cannot be renamed.

  • I contacted Cursor support from my student email and explained that I cannot get a .edu address, and that the SheerID verification email never reached @guscoll.com.

  • The only reply I got was a template saying I must write from a .edu address in order to receive support, which is impossible in my case.

  • Could someone from the Cursor team please clarify:

    1. Is there any way to complete re-verification for students whose institutions do not use .edu domains?

    2. Can the domain @guscoll.com be added as a recognized academic domain, or can my case be forwarded to SheerID with additional documents?

    3. Is the fact that the SheerID verification email never arrives at @guscoll.com a known issue, and can it be fixed for my account?

    If re-verification is strictly limited to .edu emails only, it would be helpful to state this clearly so that students from other countries know they are no longer eligible.

    Thank you for your time and for any guidance you can give.