Student Verification Instructions & Support Dear students, To successfully verify your student status and unlock the Cursor Pro student offer, please follow these steps: Start the verification at Cursor · Students after logging in with your student email address in Cursor (must end in .edu). She…

Could you help me? [image] Error We’re unable to verify you using the information submitted. Please check your information for accuracy, and only use your own mobile device or computer. Still having trouble? Contact SheerID’s support team to confirm your identity. Above is the err msg I am getti…

My verification was approved by sheer ~48hrs ago, and my Cursor account remains free. emails match, names, etc. How can this be resolved @condor ? Thank you!

Hi @condor , I am an academic member at the University of Cádiz (UCA), and I am stuck in a technical loop regarding my student discount. I would appreciate human assistance to reset my verification status. The Issue: Verification Approved: SheerID has already verified my status (Verification ID:…

Hi, I am contacting you regarding an ongoing issue with my verified student status not syncing correctly with Cursor. I have successfully completed SheerID verification using both of my university email addresses: Both verifications were approved successfully. However, Cursor still does not recog…

Hi Cursor Support Team, I am writing to report an issue with redeeming the Cursor Pro student discount on my account. Although my student status was successfully verified, my dashboard still shows that I am “not eligible.” My university is also listed among the eligible institutions. I reached …

Hi I have received the verification email and clicked the “apply discount” button. However, when my account opens, the system still asks for the full payment instead of applying the student discount. Could you please check my account via DM? Thank you.(ı have used my student mail ends with .edu)

Hi Cursor Support, I am trying to claim the 1 free year Cursor student offer. SheerID first showed “We are unable to verify you at this time.” I was using Brave browser and did not realize Brave Shields/adblock/privacy settings might interfere with verification, so I retried a few times. Now Sheer…

Hi, I claimed my student discount for the Pro plan a few months ago. During the plan, I upgraded to Pro+, which refreshed the billing cycle date. I then cancelled the plan before the cycle completed. Now I can’t resubscribe to Pro for another month with the student discount - SheerID stated I’ve al…

Hi Cursor Team, I am a student at UET Lahore, Pakistan (using my 2024CH43@student.uet.edu.pk email). My country is not available in the SheerID dropdown menu, so I cannot complete the automated verification. I already have a verified GitHub Student Developer Pack linked to my account. Could you plea…

[Important] Hi, I accidentally attempted student verification on another Cursor account and now I get “Verification Limit Exceeded”. It was verified by SheerID but the student offer was never successfully redeemed on any account. No Pro subscription was activated. Could you please reset my verifi…

Student Verification Issues

Support Help

kevinn (Kevin Neilson) May 15, 2026, 5:03pm 1110

Hi all,

We have closed this thread and have opened a new thread that includes some common FAQs pertaining to the Cursor for Students Program: Student Verification FAQs .

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Bug - Verified students get one year of free Cursor Pro Bug Reports	95	34407	May 8, 2025
SheerID verification error blocks activation of “1-Year Free Cursor for Students” Bug Reports	28	28104	May 8, 2025
Cannot Verify Student Email – No Inbox Access (Quantic MSSE) Help	21	579	September 24, 2025
Cannot apply student discount on Cursor despite SheerID verification Bug Reports	6	3245	July 15, 2025
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Student Verification Issues

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