Describe the Bug
I’m currently subscribed to Cursor Pro and have had successful payments for 2 months now using a Mastercard in the Philippines. A few days ago, I received a notification in Cursor saying that my payment failed. I tried other cards as well (mastercard and visa), and still failed. Tried to contact and sent an email to [email protected] and [email protected], but still no response.
Do not tell me to send another email to cursor or try checking with my bank. The bank doesn’t have any problems with any other vendors or payment channels. Accept that it’s you who has the problem and fix it.
Steps to Reproduce
Process payment at invoice.stripe.com redirect.
Screenshots / Screen Recordings
Operating System
MacOS
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.2.1 (Universal)
VSCode Version: 1.99.3
Commit: 031e7e0ff1e2eda9c1a0f5df67d44053b059c5d0
Date: 2025-07-03T06:08:06.355Z (1 day ago)
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.5.0
Does this stop you from using Cursor
Sometimes - I can sometimes use Cursor