The subscription didn't connect

Describe the Bug

Invoice number 1DHSHDD6-0002
·
[email protected]

I paid $21 on a previously paid invoice, but my subscription hasn’t upgraded to Pro. What should I do to upgrade to Pro?

Steps to Reproduce

payment of a bill that was not previously paid

Expected Behavior

connecting a pro subscription

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.5.11 (user setup)
VSCode Version: 1.99.3
Commit: 2f2737de9aa376933d975ae30290447c910fdf40
Date: 2025-09-05T03:48:32.332Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.19044

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey, I’ve sent you a DM.