Unable to connect

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Unable to log into my Grok Bot

Steps to Reproduce

I log in
it says Setting up Grok Bot’s computer
Then it’s just a white dot loading

Expected Behavior

Log in and connect with my agents

Screenshots / Screen Recordings

Screenshot 2026-08-31 144721.png
Screenshot 2026-08-31 144721.png2878×1714 36.1 KB

Operating System

Windows 10/11

Version Information

Grok Bot 0.30.0

Additional Information

Originally, I had my chats, but it couldn’t connect. I signed out to see if that would restore connection but now, I have no chats and can’t connect to the computer at all.

I have restarted the application many times already. And I don’t think uninstalling it would solve the issue. Is there an ETA when Grok Bot will return? As I see there are other users bringing this up in other threads.

Thank you!

Does this stop you from using Cursor

No - Cursor works, but with this issue

5

Hello!

Looks like I’ve been able to access Grok Bot now, but now I’ve lost all my chats and agents! Is there a way to restore them to a previous session?

9

Hey @Agent_Rivers, good news!

Your chats and agents were not gone for good. They live on your Grok Bot’s hosted computer, and that computer was replaced with a blank one overnight while we were recovering from yesterday’s disruption, which is why everything looked empty when you signed back in.

We restored your computer from its saved data early this morning. Please quit and reopen Grok Bot if you have not already, and your agents and chat history should be back.

If anything from right before the outage on Sunday morning is missing, or you did work in the app overnight while it looked empty, reply here and we can take another look.