Unable to reach the model provider 2

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Using Grok 4.6 with Fast turned off and Effort on High, Cursor keeps reporting that it’s having trouble connecting to the model provider. Is there a known issue or workaround?

Steps to Reproduce

Run a prompt, wait for notice to pop up, click try again.

Expected Behavior

Cursor should finish processing the prompt

Operating System

Windows 10/11

Version Information

Version: 3.18.9 (user setup)
VS Code Extension API: 1.128.0
Commit: 2ba48ff3f7514cc4643c52ca9f7b3173d9b66130
Date: 2026-08-27T01:42:22.092Z
Layout: IDE
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.291
OS: Windows_NT x64 10.0.26200

For AI issues: which model did you use?

Grok 4.6

For AI issues: add Request ID with privacy disabled

Request ID: 723e2d38-7510-4f06-826e-9e0c82ce383c
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
[unavailable] Error
RetriableError: [unavailable] Error
at wwf (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8042:131644)
at tqs (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8042:130070)
at Gwf (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8043:13645)
at Object.classify (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8043:17843)
at Uwf (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8043:5924)
at async pqs.run (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8043:17165)
at async fce.resume (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8143:38812)
at async qIo.streamFromAgentBackend (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:17461:15117)
at async qIo.getAgentStreamResponse (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:17461:34036)
at async qIe._submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Users/scott/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8121:4529)

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey @Scott_Heger, thanks for the report!

It looks like you hit a fairly rare inference error. Can you try again and see if the problem persists?