Hi everyone,
I’m getting this error: “We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”
I’ve been dealing with it for about 2 hours now. I’ve tried restarting my internet, turning my PC off and on, and waiting for a while, but nothing has changed — I keep getting the same error.
Is anyone else experiencing this issue? Do you know what might be causing it or how to fix it?
Thanks in advance.
Hi @Adnan_Nirmes This is most likely a transient model provider issue, but if you’re still getting if after updating and restarting Cursor, please share a request ID with us:
Additionally, does this happen with every model or just one particular one?
To disable Privacy Mode:
Open Cursor Settings with Cmd+Shift+J on macOS or Ctrl+Shift+J on Windows/Linux.
Go to General.
Turn Privacy Mode off / switch to Share Data.
To get the Request ID:
Open the relevant conversation in the Chat sidebar.
Click the ... menu.
Select Copy Request ID.