# Unable to use as pro member

**URL:** <https://forum.cursor.com/t/unable-to-use-as-pro-member/60908>\
**Category:** Bug Reports\
**Created:** [March 7, 2025, 6:40pm UTC](https://forum.cursor.com/t/unable-to-use-as-pro-member/60908 "2025-03-07T18:40:18Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![aksakal](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@aksakal](https://forum.cursor.com/u/aksakal)\
**Post date:** [March 7, 2025, 6:40pm UTC](https://forum.cursor.com/t/unable-to-use-as-pro-member/60908/1 "2025-03-07T18:40:18Z")

</div>

Hello, I have pro subscription,

But I can’t use Cursor app for the last 2 days.  
It throws the same error.

 ![Screenshot 2025-03-07 at 21.26.04](https://us1.discourse-cdn.com/cursor1/original/3X/5/7/57ec958e93b7de8a54db34101c6324451562573f.png)

Rushing after Reload Window (works but starts answering saying workspace is not indexed yet, therefore it answers a bit silly):

 ![Screenshot 2025-03-07 at 21.34.11](https://us1.discourse-cdn.com/cursor1/original/3X/8/f/8f4bde51eac3206cd6b207b57702f014408abd7b.png)

I am getting We’re having trouble connecting to anthropic. This might be temporary - please try again in a moment. error last 2 days. I uninstalled and reinstalled the app, nothing changed. The only time it works is, I do Reload Window, and before everything properly loads up, I click send button to send my prompt, then it starts giving response but that’s it, once it finishes the answering, I get same error again. I can’t use it with this way, always doing Reload Window and rushing out to send my prompt.

Here are some logs

Cursor Indexing & Retrieval:

2025-03-07 21:25:54.811 [info] InternalRepoInfo constructor with preferredEmbeddingModel 0

2025-03-07 21:25:54.814 [info] Doing a startup handshake.

2025-03-07 21:25:55.041 [info] Finished computing merkle tree in 160.51029200000016 ms.

2025-03-07 21:25:55.042 [info] Doing the initial handshake with hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:25:55.043 [info] Handshake start

2025-03-07 21:25:55.607 [info] Handshake timing: 565.0928329999997, response: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:25:55.607 [info] Handshake result: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:25:55.607 [info] Starting fast remote sync.

2025-03-07 21:25:55.607 [info] Total num embeddable files: 313

2025-03-07 21:25:55.608 [info] Root hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:25:55.791 [info] Finished indexing repository.

2025-03-07 21:25:55.791 [info] Indexing job successfully done or aborted.

2025-03-07 21:25:56.492 [info] multiCodebaseIndexingJob dispose

2025-03-07 21:25:56.492 [info] Aborting indexing job.

2025-03-07 21:25:56.492 [info] InternalRepoInfo constructor with preferredEmbeddingModel 0

2025-03-07 21:25:56.493 [info] Doing a startup handshake.

2025-03-07 21:25:56.585 [info] Finished computing merkle tree in 76.92562500000031 ms.

2025-03-07 21:25:56.586 [info] Doing the initial handshake with hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:25:56.586 [info] Handshake start

2025-03-07 21:25:57.129 [info] Handshake timing: 543.3739999999998, response: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:25:57.129 [info] Handshake result: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:25:57.129 [info] Starting fast remote sync.

2025-03-07 21:25:57.129 [info] Total num embeddable files: 313

2025-03-07 21:25:57.129 [info] Root hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:25:57.304 [info] Finished indexing repository.

2025-03-07 21:25:57.304 [info] Indexing job successfully done or aborted.

2025-03-07 21:26:56.495 [info] multiCodebaseIndexingJob dispose

2025-03-07 21:26:56.495 [info] Aborting indexing job.

2025-03-07 21:26:56.495 [info] Doing a startup handshake.

2025-03-07 21:26:56.661 [info] Finished computing merkle tree in 140.96262500000012 ms.

2025-03-07 21:26:56.661 [info] Doing the initial handshake with hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:26:56.662 [info] Handshake start

2025-03-07 21:26:56.868 [info] Handshake timing: 207.09429100000125, response: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:26:56.869 [info] Handshake result: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:26:56.869 [info] Starting fast remote sync.

2025-03-07 21:26:56.869 [info] Total num embeddable files: 313

2025-03-07 21:26:56.870 [info] Root hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:26:57.046 [info] Finished indexing repository.

2025-03-07 21:26:57.046 [info] Indexing job successfully done or aborted.

2025-03-07 21:27:56.495 [info] multiCodebaseIndexingJob dispose

2025-03-07 21:27:56.496 [info] Aborting indexing job.

2025-03-07 21:27:56.496 [info] Doing a startup handshake.

2025-03-07 21:27:56.633 [info] Finished computing merkle tree in 120.49779200000921 ms.

2025-03-07 21:27:56.633 [info] Doing the initial handshake with hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:27:56.634 [info] Handshake start

2025-03-07 21:27:56.821 [info] Handshake timing: 187.3995419999992, response: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:27:56.821 [info] Handshake result: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:27:56.821 [info] Starting fast remote sync.

2025-03-07 21:27:56.822 [info] Total num embeddable files: 313

2025-03-07 21:27:56.822 [info] Root hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:27:56.999 [info] Finished indexing repository.

2025-03-07 21:27:56.999 [info] Indexing job successfully done or aborted.

2025-03-07 21:28:56.501 [info] multiCodebaseIndexingJob dispose

2025-03-07 21:28:56.501 [info] Aborting indexing job.

2025-03-07 21:28:56.501 [info] Doing a startup handshake.

2025-03-07 21:28:56.631 [info] Finished computing merkle tree in 112.75987499998882 ms.

2025-03-07 21:28:56.631 [info] Doing the initial handshake with hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:28:56.632 [info] Handshake start

2025-03-07 21:28:56.859 [info] Handshake timing: 227.32837500001187, response: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:28:56.859 [info] Handshake result: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:28:56.859 [info] Starting fast remote sync.

2025-03-07 21:28:56.859 [info] Total num embeddable files: 313

2025-03-07 21:28:56.860 [info] Root hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:28:57.040 [info] Finished indexing repository.

2025-03-07 21:28:57.040 [info] Indexing job successfully done or aborted.

2025-03-07 21:29:56.507 [info] multiCodebaseIndexingJob dispose

2025-03-07 21:29:56.507 [info] Aborting indexing job.

2025-03-07 21:29:56.507 [info] Doing a startup handshake.

2025-03-07 21:29:56.653 [info] Finished computing merkle tree in 118.16970800000126 ms.

2025-03-07 21:29:56.653 [info] Doing the initial handshake with hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:29:56.654 [info] Handshake start

2025-03-07 21:29:56.933 [info] Handshake timing: 279.15312500001164, response: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:29:56.933 [info] Handshake result: {“status”:“STATUS\_SUCCESS”,“codebases”:[{“codebaseId”:“5e5a5369-9345-4fc7-bc07-a4aab6bdec5d”,“status”:“STATUS\_UP\_TO\_DATE”}]}

2025-03-07 21:29:56.933 [info] Starting fast remote sync.

2025-03-07 21:29:56.934 [info] Total num embeddable files: 313

2025-03-07 21:29:56.934 [info] Root hash: 5d2e9c3e5c2981ff0e41c3b57246c8bd9a8767b1427a49fe43f76be330a7ed67

2025-03-07 21:29:57.107 [info] Finished indexing repository.

2025-03-07 21:29:57.107 [info] Indexing job successfully done or aborted.

====================

# Window: 2025-03-07 21:25:51.634 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘ms-vscode.vscode-selfhost-test-provider’ wants API proposal ‘attributableCoverage’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘ms-toolsai.datawrangler’ wants API proposal ‘debugFocus’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘ms-python.python’ wants API proposal ‘contribIssueReporter’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘ms-python.debugpy’ wants API proposal ‘contribIssueReporter’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘ms-azuretools.vscode-azure-github-copilot’ wants API proposal ‘lmTools’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘ms-vscode.cpptools’ wants API proposal ‘lmTools’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘vscjava.vscode-java-pack’ wants API proposal ‘lmTools’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘apidev.azure-api-center’ wants API proposal ‘chatParticipant’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.635 [warning] Via ‘product.json#extensionEnabledApiProposals’ extension ‘apidev.azure-api-center’ wants API proposal ‘languageModels’ but that proposal DOES NOT EXIST. Likely, the proposal has been finalized (check ‘vscode.d.ts’) or was abandoned. 2025-03-07 21:25:51.663 [warning] Missing property “explicitEnableOrDisable” in oldValue. Filling with value from initValue. Please add a migration if necessary. 2025-03-07 21:25:51.663 [warning] Missing property “lastBackgroundBugbotAt” in oldValue. Filling with value from initValue. Please add a migration if necessary. 2025-03-07 21:25:53.094 [info] Started local extension host with pid 59667. 2025-03-07 21:25:53.943 [warning] No search provider registered for scheme: file, waiting 2025-03-07 21:25:54.756 [info] [perf] Render performance baseline is 15ms 2025-03-07 21:29:41.009 [error] TreeError [DebugRepl] Tree input not set: Error: TreeError [DebugRepl] Tree input not set at tv.C (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:464:28835) at tv.updateChildren (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:464:28742) at K9e.value (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:3804:35929) at M.B (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:57:748) at M.C (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:57:818) at M.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:57:1036) at rlt.setVisible (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:692:2826) at vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:2317:11851 at Array.map () at Hd.setVisible (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:2317:11842) TreeError [DebugRepl] Tree input not set

Request ID: 4766a461-1fab-4e2c-8727-8af4968aeeaf

Waiting for a solution.

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<div class="post-metadata">

**Author:** ![aksakal](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@aksakal](https://forum.cursor.com/u/aksakal)\
**Post date:** [March 8, 2025, 2:00pm UTC](https://forum.cursor.com/t/unable-to-use-as-pro-member/60908/2 "2025-03-08T14:00:35Z")

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@ericzakariasson using M1 MBP laptop and I can’t use Cursor. I have a paid subscription but Cursor doesn’t work in any of my projects any more. So it’s not a project/workspace related issue.

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<div class="post-metadata">

**Author:** ![aksakal](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@aksakal](https://forum.cursor.com/u/aksakal)\
**Post date:** [March 8, 2025, 2:07pm UTC](https://forum.cursor.com/t/unable-to-use-as-pro-member/60908/3 "2025-03-08T14:07:31Z")

</div>

![Screenshot 2025-03-08 at 17.07.14](https://us1.discourse-cdn.com/cursor1/original/3X/f/b/fb00e4319ceabb42c048bd02ef5df71e483caf43.png)

i don’t have any extension enabled. just downloaded a fresh setup file, and installed it.

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<div class="post-metadata">

**Author:** ![aksakal](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@aksakal](https://forum.cursor.com/u/aksakal)\
**Post date:** [March 8, 2025, 3:28pm UTC](https://forum.cursor.com/t/unable-to-use-as-pro-member/60908/4 "2025-03-08T15:28:17Z")

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@deanrie @danperks can you please redirect this so it will be fixed asap. Thanks.

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<div class="post-metadata">

**Author:** ![aksakal](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@aksakal](https://forum.cursor.com/u/aksakal)\
**Post date:** [March 8, 2025, 3:38pm UTC](https://forum.cursor.com/t/unable-to-use-as-pro-member/60908/5 "2025-03-08T15:38:13Z")

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I had 4 MCPs, I disabled 2 of them. Solved the issue.

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<div class="post-metadata">

**Author:** ![system](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/system/32/99069_2.png) [@system](https://forum.cursor.com/u/system)\
**Post date:** [April 7, 2025, 3:38pm UTC](https://forum.cursor.com/t/unable-to-use-as-pro-member/60908/6 "2025-04-07T15:38:42Z")

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