Unnecessary Subscription Reminder Keeps Showing Up

Ideas Feedback
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Every time I open a new chat a reminder about the expiring subscription shows up. This is

  • Unneccessary, because it’s repetitive
  • Distracting
  • Makes no sense 1 month in advance
  • Is intentional by my choice, so I am already aware of that fact and don’t need to be reminded

Steps to Reproduce

End your subscription, open a new chat in Cursor AI

Expected Behavior

  • Either show it once or never.
  • After clicking on the “Manage Billing” button presented it should definitely never show up again

Screenshots / Screen Recordings

Unnecessary Subscription Reminder.jpg
Unnecessary Subscription Reminder.jpg818×610 33.6 KB

Operating System

Windows 10/11

Version Information

IDE Version 2.6.18

Does this stop you from using Cursor

No - Cursor works, but with this issue

4

Hey, thanks for the report.

A couple of clarifications about the current behavior: the banner gets dismissed for 5 days, then it shows up again. There’s also no link to how close the end date is. It appears right after cancellation, even if there’s still a month left on the subscription.

Another user already raised a similar topic: In-agent advertising: no means no.

I’ve passed the feedback to the team. I agree that dismiss should respect the user’s choice more.

1 Like
6

The banner never gets dismissed. It stays there forever. Clicking on the button will dismiss it only until the next chat is opened.

7
1 Like
9

I am using version 3.0.12 and it keeps coming up repeatedly!

13

@Hans_Muster If your subscription is set to cancel, and you dismiss this message, you should not see it for another 5 days. Does that match what you’re experiencing?

14

No, it’s certainly more often than that. Sometimes it even reappears right after I dismiss it.

Also what sense does it make every 5 days? Why do I even meed a reminder? I know I have cancelled! And if I forget, well, it will stop working. And that is the only and best time to tell me why.