Update Problem Bug

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

German:
Hallöchen ich bekomme immer wieder diese Meldung:
This is a very old version of Cursor. Please update to the latest version for the best experience.
Obwohl ich bereits mehrfach von der Homepage das Update heruntergeladen habe.
Die Meldung kommt jeden Tag und nach jeden Vorgang gibst das zu eine Lösung ?

Steps to Reproduce

Hey there, I keep getting this message:
This is a very old version of Cursor. Please update to the latest version for the best experience.
Even though I’ve already downloaded the update from the website several times.
The message pops up every day and after every action—is there a solution?

Screenshots / Screen Recordings

Screenshot 2026-07-30 082600.png
Screenshot 2026-07-30 082600.png768×107 2.96 KB

Operating System

Windows 10/11

Version Information

Cursor: 3.13.25
Cursor CLI: 3.0.9 (93e276db…, x64)

Does this stop you from using Cursor

No - Cursor works, but with this issue

7

Hey there, thanks for the details - the two version lines in your report are actually the clue:

  • Cursor: 3.13.25 — the fresh install you downloaded.
  • Cursor CLI: 3.0.9 (93e276db…, x64) — commit 93e276db… is the April 2026 3.0.9 release.

So the Cursor window you’re actually launching is still the old 3.0.9 install. That’s why the banner comes back after every action - the update you downloaded landed as a second install, but the shortcut you click is still pointing at the old one.

To land on a single clean install on Windows:

  1. Fully quit Cursor (confirm no Cursor process is left in Task Manager, including any tray icon).
  2. Open Settings > Apps > Installed apps. If Cursor appears more than once, uninstall every entry. Your settings, chats, and extensions live in %APPDATA%\Cursor and %USERPROFILE%\.cursor and are preserved by the uninstaller — you won’t lose them.
  3. Delete any old CursorSetup.exe from your Downloads folder so you don’t re-run a stale installer.
  4. Download a fresh copy from cursor.com/downloads and install.
  5. Re-pin your taskbar/desktop shortcut to the new Cursor.exe (usually at %LOCALAPPDATA%\Programs\cursor\Cursor.exe).

Then open Help > About - it should show 3.13.x. The banner will stop once the version you’re actually launching is on the current supported build.

There’s a known Windows updater issue that can leave a stale install behind after a partial update, which is something we’re tracking. Let me know what Help > About shows after the reinstall!

8

Thank you very much for the explanation. The report has now been successfully submitted, and the following version is installed:

Cursor 3.13.25 (x64, Commit 31e8d61c448c7472e371505838a0fe34083dad50) is installed.