Update problem - updated crash

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1

Hello there,

I have problem with updating cursor to latest version, here is the screenshots + log:

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LOG (just small part): 1)Apr 25 03:05:32.853 INFO Reading directory: "D:\\Cursor\\resources\\app\\nod - Pastebin.com

4

Can confirm. Just got this too. Windows 11.

5

Hey, I saw the screenshots and logs and it’s pretty clear what happened. The files inside D:\Cursor\resources were deleted fine (All files deleted), but the updater couldn’t remove the resources folder itself. It tried 11 times across 2 passes with increasing timeouts, then ended with Access is denied. That usually means some process is holding a handle on the directory.

Common causes in this situation:

  • An AV scanner (Defender or a third-party AV) that opened the folder for real-time scanning
  • Windows Search indexer
  • Explorer.exe with a window open in that folder or its parent folder
  • Any process whose cwd is inside D:\Cursor\resources

What you can do:

  1. Do a full reboot to make sure all handles are released.
  2. Before running the installer:
    • Close any Explorer windows opened in D:\Cursor\ or subfolders
    • Temporarily turn off Defender real-time protection, or add D:\Cursor\ to exclusions
    • Stop the Windows Search service: services.msc → Windows Search → Stop just for the update
  3. Download a fresh installer from Cursor · Download, run it as admin, and install to the same folder D:\Cursor\.

If you want to see exactly what’s holding the handle, open Process Explorer (Sysinternals), then Find → Find Handle or DLL, and type D:\Cursor\resources. It’ll show the exact process.

We’re tracking this Windows auto-updater issue on our side, but there’s no ETA for a fix yet. If a manual reinstall still doesn’t help, reply here and we’ll dig in.