# User is unauthorized **URL:** \ **Category:** Bug Reports\ **Created:** [January 21, 2025, 5:07am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042 "2025-01-21T05:07:02Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![elfato](https://avatars.discourse-cdn.com/v4/letter/e/b9e5f3/32.png) [@elfato](https://forum.cursor.com/u/elfato)\ **Post date:** [January 21, 2025, 5:07am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/1 "2025-01-21T05:07:02Z")
![image](https://us1.discourse-cdn.com/cursor1/original/3X/e/2/e25447d097936b5e77f2795eaf4d74e83f9eb847.png) looks like a new version got released, it updated itself and now every request is Unauthorised request User is unauthorized ive tried logging in and out, no difference ---
**Author:** ![Zackh1998](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/zackh1998/32/13484_2.png) [@Zackh1998](https://forum.cursor.com/u/Zackh1998)\ **Post date:** [January 21, 2025, 5:55am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/2 "2025-01-21T05:55:46Z")
Looks like this should be resolved now. If you’re still seeing it please DM me the request ID, or your account’s email and I can investigate. ---
**Author:** ![1414Ma](https://avatars.discourse-cdn.com/v4/letter/1/ecc23a/32.png) [@1414Ma](https://forum.cursor.com/u/1414Ma)\ **Post date:** [January 21, 2025, 10:14am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/3 "2025-01-21T10:14:50Z")
i am also getting same error ---
**Author:** ![pleomax0730](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@pleomax0730](https://forum.cursor.com/u/pleomax0730)\ **Post date:** [January 22, 2025, 8:31am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/4 "2025-01-22T08:31:08Z")
Hi, I’m getting the same error today. No VPN is being used, and it worked perfectly fine for the last couple of days. Request ID: b438c532-4f39-4008-a8ba-a431285617cd ---
**Author:** ![Embby](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/embby/32/21376_2.png) [@Embby](https://forum.cursor.com/u/Embby)\ **Post date:** [January 22, 2025, 8:31am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/5 "2025-01-22T08:31:28Z")
![image](https://us1.discourse-cdn.com/cursor1/original/3X/3/7/37c5003069036857ab4e9afa5d6410b53458416a.png) hi, i got the same error. please help ---
**Author:** ![MrBeaver](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/mrbeaver/32/15891_2.png) [@MrBeaver](https://forum.cursor.com/u/MrBeaver)\ **Post date:** [January 22, 2025, 8:41am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/6 "2025-01-22T08:41:13Z")
Please Help me RequestID: 2718411e-2168-4652-9d6e-7efe0931b5f4 ---
**Author:** ![dwadsdf](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/dwadsdf/32/37649_2.png) [@dwadsdf](https://forum.cursor.com/u/dwadsdf)\ **Post date:** [January 22, 2025, 9:18am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/7 "2025-01-22T09:18:15Z")
Hi, I’m getting the same error today. Request ID: 04a944c5-dadc-4fa1-92d3-8f7d9a959741 ---
**Author:** ![Theo-Springer](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/theo-springer/32/21392_2.png) [@Theo-Springer](https://forum.cursor.com/u/Theo-Springer)\ **Post date:** [January 22, 2025, 9:18am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/8 "2025-01-22T09:18:26Z")
I’m getting the same error today. No VPN is being used. Request ID : fa47f9ac-79dd-4b43-831a-16e40fe60eb9 ---
**Author:** ![bacon](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/bacon/32/21398_2.png) [@bacon](https://forum.cursor.com/u/bacon)\ **Post date:** [January 22, 2025, 9:18am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/9 "2025-01-22T09:18:35Z")
hi. I also encountered the same situation. Please help me solve it, thank you User is unauthorized Request ID: 65dc09ea-1286-46a2-b325-6e45dbcad3f9 ---
**Author:** ![8te788oo8o](https://avatars.discourse-cdn.com/v4/letter/8/b782af/32.png) [@8te788oo8o](https://forum.cursor.com/u/8te788oo8o)\ **Post date:** [January 22, 2025, 9:33am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/10 "2025-01-22T09:33:25Z")
I have faced the same problem, and I cannot use cursor anymore because this problem. Please help me solve it, thanks! Request ID: 5935f66d-2dda-4e4c-ab2b-03ad595e201c ---
**Author:** ![liu277](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/liu277/32/21397_2.png) [@liu277](https://forum.cursor.com/u/liu277)\ **Post date:** [January 22, 2025, 9:38am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/11 "2025-01-22T09:38:27Z")
Request ID: 0b5071a7-b0c1-4a2e-8949-d5b2aa061b05 Please Help me ---
**Author:** ![8te788oo8o](https://avatars.discourse-cdn.com/v4/letter/8/b782af/32.png) [@8te788oo8o](https://forum.cursor.com/u/8te788oo8o)\ **Post date:** [January 22, 2025, 11:01am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/12 "2025-01-22T11:01:26Z")
> [@8te788oo8o](#): > > I have faced the same problem, and I cannot use cursor anymore because this problem. Please help me solve it, thanks! > Request ID: 5935f66d-2dda-4e4c-ab2b-03ad595e201c I have faced the same problem, and I cannot use cursor anymore because this problem. Please help me solve it, thanks! Request ID: 5935f66d-2dda-4e4c-ab2b-03ad595e201c ---
**Author:** ![striderdu](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/striderdu/32/21422_2.png) [@striderdu](https://forum.cursor.com/u/striderdu)\ **Post date:** [January 22, 2025, 11:43am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/13 "2025-01-22T11:43:01Z")
I have faced the same problem, and I cannot use cursor anymore because this problem. Please help me solve it, thanks! Request ID: b861a3c4-9c5d-423f-9d1e-35198e984518 ---
**Author:** ![danyawn](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danyawn/32/21420_2.png) [@danyawn](https://forum.cursor.com/u/danyawn)\ **Post date:** [January 22, 2025, 11:52am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/14 "2025-01-22T11:52:29Z")
me too, please fix this soon. request id : a7d9f98d-6f3a-48d8-a546-d5222b38654d ---
**Author:** ![mounil](https://avatars.discourse-cdn.com/v4/letter/m/a3d4f5/32.png) [@mounil](https://forum.cursor.com/u/mounil)\ **Post date:** [January 22, 2025, 1:15pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/15 "2025-01-22T13:15:36Z")
Facing same issue. Request Id: eaca1316-8b74-470b-9de6-199da57da5a8 ---
**Author:** ![chain.mac](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@chain.mac](https://forum.cursor.com/u/chain.mac)\ **Post date:** [January 22, 2025, 2:41pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/16 "2025-01-22T14:41:56Z")
Please help me Request ID : 9e6e6b54-507f-4c49-b7f6-eb4dd2955bb5 ---
**Author:** ![403\_forbidden](https://avatars.discourse-cdn.com/v4/letter/4/c2a13f/32.png) [@403\_forbidden](https://forum.cursor.com/u/403_forbidden)\ **Post date:** [January 22, 2025, 2:49pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/17 "2025-01-22T14:49:05Z")
ed31f6c2-9b0c-46bd-8db5-15051e52f411 same error ---
**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\ **Post date:** [January 22, 2025, 5:00pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/18 "2025-01-22T17:00:02Z")
For anyone seeing this issue, there are three main causes for this error that you should rule out before posting here: **1. You are purchased your account from a 3rd party** - most of these accounts are setup using stolen bank details, and we are now aggressively detecting and blocking these accounts. As such, accounts not purchased directly from Cursor will be blocked. **2. You are using a temporary email address** - due to abuse coming from accounts setup with temporary email addresses, we are now blocking requests from accounts with a known temporary email address. Please use standard email address providers, such as @gmail.com, for your account. **3. Your clock is not synced correctly** - to avoid any issues or attacks, we ensure the clock on your local machine is what we expect. You may seen an error if your clock is wrong on your machine. **4. You are using a VPN** - again due to abuse, we are having to block certain VPN providers from accessing Cursor services. While we don’t believe VPNs are inherently bad, we have to enforce blocks on certain providers that are the source of high volumes of abuse, to ensure Cursor services are not distributed for normal users. If none of the above apply, and you believe there is no reason for a block, please post a request ID below, and we will be happy to help! For the users above, I have direct messaged you each. ---
**Author:** ![vozgocom](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/vozgocom/32/21757_2.png) [@vozgocom](https://forum.cursor.com/u/vozgocom)\ **Post date:** [January 23, 2025, 10:38pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/19 "2025-01-23T22:38:35Z")
357f8dc5-607f-4aae-b78c-c9df8e24de0b ---
**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\ **Post date:** [January 23, 2025, 10:47pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/20 "2025-01-23T22:47:20Z")
Hey, sorry about this, should all be working again now! [Next page](https://forum.cursor.com/t/user-is-unauthorized/43042.md?page=2)