# User is unauthorized

**URL:** <https://forum.cursor.com/t/user-is-unauthorized/43042>\
**Category:** Bug Reports\
**Created:** [January 21, 2025, 5:07am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042 "2025-01-21T05:07:02Z")\
**Posts on this page:** 20\
**Page:** 5

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**Author:** ![danperks](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/danperks/32/19087_2.png) [@danperks](https://forum.cursor.com/u/danperks)\
**Post date:** [February 20, 2025, 4:19pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/83 "2025-02-20T16:19:24Z")

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> [@Maurdihen](#):
>
> 6fb25281-279b-49fb-a0ad-453ecfc74b72

Hi, it looks like your email domain is either a temporary email address provider, or is known for abuse and is therefore blocked on our servers.

Please try to use a different email domain for your Cursor account, like @gmail.com. If you have already purchased a plan with us, drop us an email at [hi@cursor.com](mailto:hi@cursor.com) and we’ll be happy to refund you!

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**Author:** ![cccmQuQmccc](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/cccmquqmccc/32/28268_2.png) [@cccmQuQmccc](https://forum.cursor.com/u/cccmQuQmccc)\
**Post date:** [February 22, 2025, 6:18am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/84 "2025-02-22T06:18:40Z")

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Request ID: ed9533ed-fd00-43c3-9390-b1ead8397b13

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**Author:** ![arda-num](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/arda-num/32/28354_2.png) [@arda-num](https://forum.cursor.com/u/arda-num)\
**Post date:** [February 22, 2025, 10:02am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/85 "2025-02-22T10:02:04Z")

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Request ID: fa1bfa59-618f-4ad1-ace0-c15462379314

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**Author:** ![Xiaoyi](https://avatars.discourse-cdn.com/v4/letter/x/aca169/32.png) [@Xiaoyi](https://forum.cursor.com/u/Xiaoyi)\
**Post date:** [February 24, 2025, 10:19am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/86 "2025-02-24T10:19:53Z")

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If like that we have many Gmail , But we trial is so many issue , how to purchase , use other email for testing , same time is lagging , feadback is so slow , how to prevent? Many user we user the gmail , after that we found the cursor app is not working , sometimes have bug , use not fully the trial already cannot replay waiting is so long time and lagging , why need blocking requests from accounts with a known temporary email address?  
so many problem now block the Temp, how to test and plan to buy it?

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**Author:** ![amitsingh0823](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@amitsingh0823](https://forum.cursor.com/u/amitsingh0823)\
**Post date:** [February 25, 2025, 3:10am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/87 "2025-02-25T03:10:48Z")

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please tell and check over it 9e2b806c-fdd0-4e7f-bd0e-3a2edd9164ba

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**Author:** ![PeterChiu](https://avatars.discourse-cdn.com/v4/letter/p/cdc98d/32.png) [@PeterChiu](https://forum.cursor.com/u/PeterChiu)\
**Post date:** [February 25, 2025, 5:28am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/88 "2025-02-25T05:28:09Z")

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Request ID: f822de99-b1b8-42f9-900c-5742b3f5776b

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**Author:** ![varsha.agarwal](https://avatars.discourse-cdn.com/v4/letter/v/57b2e6/32.png) [@varsha.agarwal](https://forum.cursor.com/u/varsha.agarwal)\
**Post date:** [February 25, 2025, 5:52am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/89 "2025-02-25T05:52:29Z")

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I am seeing this error and I don’t fall in one of 3 categories mentioned in resolution. Can someone help?  
Request ID: 5a8732af-3541-4aec-ba30-0c4c97cab8e5

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**Author:** ![skyscraperno1](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/skyscraperno1/32/29394_2.png) [@skyscraperno1](https://forum.cursor.com/u/skyscraperno1)\
**Post date:** [February 25, 2025, 8:43am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/90 "2025-02-25T08:43:07Z")

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User is unauthorized

ce5cb722-689b-401d-af33-6c1df2db5869

I got this too.

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**Author:** ![OzenKerem](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/ozenkerem/32/29398_2.png) [@OzenKerem](https://forum.cursor.com/u/OzenKerem)\
**Post date:** [February 25, 2025, 8:43am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/91 "2025-02-25T08:43:12Z")

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pls help me  
Request ID: d6281249-7d73-40d9-bc68-6591569d6642

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**Author:** ![amitsingh0823](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@amitsingh0823](https://forum.cursor.com/u/amitsingh0823)\
**Post date:** [February 25, 2025, 5:43pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/93 "2025-02-25T17:43:25Z")

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my request id is 9e2b806c-fdd0-4e7f-bd0e-3a2edd9164ba . i am still facing the same issue . please help me out

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**Author:** ![chabelesther](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/chabelesther/32/30057_2.png) [@chabelesther](https://forum.cursor.com/u/chabelesther)\
**Post date:** [February 26, 2025, 5:38am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/94 "2025-02-26T05:38:09Z")

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Hi, I’m getting the same error today. Request ID : 50d442cd-a652-485a-a47b-27752f90439d

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**Author:** ![ShelikeSnow](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/shelikesnow/32/30022_2.png) [@ShelikeSnow](https://forum.cursor.com/u/ShelikeSnow)\
**Post date:** [February 26, 2025, 5:38am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/95 "2025-02-26T05:38:54Z")

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User is unauthorized

96023788-38de-4aaf-bbcb-e4d1f6534a86

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**Author:** ![wp23](https://avatars.discourse-cdn.com/v4/letter/w/bb73d2/32.png) [@wp23](https://forum.cursor.com/u/wp23)\
**Post date:** [February 26, 2025, 8:45am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/96 "2025-02-26T08:45:30Z")

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Please Help me

Request ID: b523bec0-d129-4602-a138-e05751b59236

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**Author:** ![chabelesther](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/chabelesther/32/30057_2.png) [@chabelesther](https://forum.cursor.com/u/chabelesther)\
**Post date:** [February 26, 2025, 9:30am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/97 "2025-02-26T09:30:31Z")

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Please, I keep getting the same error, resquest ID: db214ad5-7cc4-4c15-a7e8-95b2ff8feac8

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**Author:** ![Fawad\_Khan](https://avatars.discourse-cdn.com/v4/letter/f/7ab992/32.png) [@Fawad\_Khan](https://forum.cursor.com/u/Fawad_Khan)\
**Post date:** [February 26, 2025, 9:35am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/98 "2025-02-26T09:35:47Z")

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![image](https://us1.discourse-cdn.com/cursor1/original/3X/b/b/bbb84aa5df44727cf0b7840e496ade31d9911847.png)  
I am also facing same problem although i updated to latest thinking it might be version issue.  
Any help would be appreciated.  
Also I dont use any third party purchase.  
Also my original email is used to login so any solutions mentioned are not working for me.  
Also am not using any vpn.

**Solution:**  
I was able to resolve the issue. Go to your IDE and to you cursor settings logout and then login again it will start working.  
I think issue might be with expired token used for authenication and might not have been renewed after it expired.

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<div class="post-metadata">

**Author:** ![wp23](https://avatars.discourse-cdn.com/v4/letter/w/bb73d2/32.png) [@wp23](https://forum.cursor.com/u/wp23)\
**Post date:** [February 27, 2025, 12:24am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/99 "2025-02-27T00:24:13Z")

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Thank you so much for sharing the solution! I was struggling with the same issue, and your fix worked perfectly. Logging out and back in through the IDE cursor settings did the trick.

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**Author:** ![fareed](https://avatars.discourse-cdn.com/v4/letter/f/ed8c4c/32.png) [@fareed](https://forum.cursor.com/u/fareed)\
**Post date:** [February 27, 2025, 7:21am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/100 "2025-02-27T07:21:23Z")

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d4a91edd-fda2-4cee-9de1-344e34578b82

I have failed to use cursor again, tried even reinstalling thinking it might be the issue causing all this.

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**Author:** ![KrishnaMolleti](https://avatars.discourse-cdn.com/v4/letter/k/d07c76/32.png) [@KrishnaMolleti](https://forum.cursor.com/u/KrishnaMolleti)\
**Post date:** [February 28, 2025, 7:13pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/101 "2025-02-28T19:13:43Z")

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I am seeing this error and I don’t fall in one of 3 categories mentioned in resolution. I have Pro Subscription but still not working I have already lost 4 days of my subscription.  
Logout and Login also not working  
Can someone help?  
Request ID: 10834eb7-e1fc-487c-8e07-82c149b49dd4

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<div class="post-metadata">

**Author:** ![dougdotcon](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/dougdotcon/32/31757_2.png) [@dougdotcon](https://forum.cursor.com/u/dougdotcon)\
**Post date:** [March 1, 2025, 6:44pm UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/102 "2025-03-01T18:44:07Z")

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Got the same error here too  
ID:  
fd0de4b3-6d91-4557-bc8c-1b7bad7a6641

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**Author:** ![pengboadam](https://sea3.discourse-cdn.com/cursor1/user_avatar/forum.cursor.com/pengboadam/32/31908_2.png) [@pengboadam](https://forum.cursor.com/u/pengboadam)\
**Post date:** [March 2, 2025, 9:19am UTC](https://forum.cursor.com/t/user-is-unauthorized/43042/103 "2025-03-02T09:19:20Z")

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I have faced the same problem, and I cannot use cursor anymore because this problem. Please help me solve it, thanks!  
Request ID: abfcc0d4-4a63-407b-b110-cff995b51a0f

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